Technical Support Lead
VAYUZ TechnologiesBengaluru, Republic Of India, IN8 days ago
Job description5+ years in technical support, with 2+ years in a lead role. Strong expertise in troubleshooting across Windows, macOS, Linux . Hands-on with PHP, MySQL, CodeIgniter (CI1 & CI4), JavaScript, AJAX, CSS . Experience with Zendesk / Jira, TeamViewer / AnyDesk, Bitbucket . Strong debugging, testing, and QA collaboration skills. Excellent problem-solving and communication abilities.
We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience. You will play a key role in troubleshooting complex issues, collaborating with developers, and driving support excellence.
Responsibilities
- Lead and mentor the support team, ensuring timely and high-quality resolutions.
- Act as the escalation point for complex technical issues.
- Collaborate with developers, QA, and product teams to resolve bugs and improve stability.
- Drive root-cause analysis and implement best practices.
- Monitor support trends and optimize processes.
Requirements
Create a job alert for this search
Technical Lead • Bengaluru, Republic Of India, IN
Related jobs
- Promoted
Lead Technical Support Engineer
MareanaBengaluru, Karnataka, India At Mareana, we build Enterprise-Scale AI / ML-powered products for Manufacturing, Sustainability and Supply Chain.We are looking for a highly skilled Lead Support Engineer to oversee day-to-day appli...Show moreLast updated: 18 days ago
- Promoted
Technical Lead
super.moneyBengaluru, Karnataka, India We are all set to take off now and have our eyes set to become the largest lending platform in the next few months.We are looking for world class talent who can help us accelerate this journey and ...Show moreLast updated: 18 days ago
- Promoted
- New!
Technical Lead
Nityo InfotechGreater Bengaluru Area, India Technical Lead – Application Modernization.The Technical Lead will be responsible for.This role requires strong technical depth, leadership skills, and the ability to think systemically about scala...Show moreLast updated: 20 hours ago
- Promoted
Technical Support Lead
VAYUZ TechnologiesBengaluru, Karnataka, India We are looking for a proactive Tech Support Lead to manage our support team, handle escalations, and improve overall customer experience.
You will play a key role in troubleshooting complex issues, ...Show moreLast updated: 8 days ago
- Promoted
Technical Lead (Kafka)
Bajaj Technology ServicesBengaluru, Karnataka, India Experience : 7+ Yrs Responsibilities : Development and Maintenance of a large scale KAFKA based real time Digital platform Performing RCA and driving short term and long term fixing Working with C...Show moreLast updated: 17 days ago
- Promoted
- New!
Technical Support Engineer
Dover IndiaGreater Bengaluru Area, India Relevant Experience Looking for 2-5 Yrs.Sc (Computers / Electronics) / BCA / BBA.Mandatory Skills : Technical support Engineer-L1 / US Voice process / Troubleshooting-Hardware & Networking,.Actively parti...Show moreLast updated: 20 hours ago
- Promoted
- New!
Technical Adoption Lead – AI Builder
BigRioGreater Bengaluru Area, India Technical Adoption Lead – AI-Driven Enablement & Knowledge Transfer.Onsite - Bangalore (relocation available).We are seeking a Technical Adoption Lead to act as the bridge between the core rewrite ...Show moreLast updated: 20 hours ago
- Promoted
Lead Technical Support Engineer
Bhash Software LabsBengaluru South, Karnataka, India Title : Technical Support Lead Engineer (2–4 Years) – BhashSMS.BhashSMS is one of India’s largest Bulk SMS, WhatsApp Business API, and Voice Communications providers, trusted by over 2,00,000+ SMEs....Show moreLast updated: 1 day ago
- Promoted
Technical Lead
EdgeVerveBengaluru, India About Infosys Finacle (An Edgeverve Company!!!).Finacle is an industry leader in digital banking solutions.We partner with emerging and established financial institutions to inspire better banking....Show moreLast updated: 2 days ago
- Promoted
Technical Support Specialist-salary 40k
ConcentrixBengaluru, Karnataka, India Greetings From Ignites Human capital Services.Graduate / undergradaute with minimum of 1year of exeperience into Technical support.Show moreLast updated: 4 days ago
- Promoted
Mgr, Technical Support, Cloud
Palo Alto NetworksBengaluru, Karnataka, India At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Team Lead
Pine LabsBengaluru, Karnataka, India Job Title : Customer Support Team Lead.We are seeking a proactive and experienced.The ideal candidate will have strong leadership skills, a customer-first mindset, and the ability to drive performan...Show moreLast updated: 4 days ago
- Promoted
Manager - Technical Support
Palo Alto NetworksBengaluru, Karnataka, India At Palo Alto Networks® everything starts and ends with our mission : .Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and m...Show moreLast updated: 17 days ago
- Promoted
Technical Lead - Quadient
Tata Consultancy ServicesBengaluru, Karnataka, India Experience in Quadient Inspire modules - Inspire Designer, Inspire Automation, Inspire Content Manager, Inspire Interactive, Inspire Messenger.
Extensive experience in designing template layouts, da...Show moreLast updated: 11 days ago
- Promoted
Technical Lead
Tata Consultancy ServicesBengaluru, Karnataka, India Required Skillset : AWS (Quick Sight, Step Functions, Athena, S3, Glue), SQL, Documentation, Reporting, MS Office.Hands-on experience with Amazon Quick Sight, Step Functions, Athena, and S3.Strong S...Show moreLast updated: 30+ days ago
- Promoted
Technical Lead
Alaan الآنBengaluru, India Alaan is the SuperCard™ for businesses and the most loved fintech in the Middle East.Our mission is to simplify finance for businesses so they can save time and money.
Alaan provides everything busi...Show moreLast updated: 4 days ago
- Promoted
Technical Lead
Wenger & WatsonBengaluru, Karnataka, India Extensive development experience in Model Driven Apps, Canvas Apps and Power Automate Development.Experience in Developing Web Services and Web Apis.
Strong development skills in C#, JavaScript, HTM...Show moreLast updated: 18 days ago
- Promoted
Technical Lead
HCLTechBengaluru, Karnataka, India LEADER in Everest Group Semiconductor Engineering Services PEAK Matrix® Assessment 2024!.World class team of 4500+ engineers.
Design Services- AMS and Digital Design.Approved design partner for majo...Show moreLast updated: 30+ days ago