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▷ [Only 24h Left] Jewellery Sales Consultant (Ring Expert)

▷ [Only 24h Left] Jewellery Sales Consultant (Ring Expert)

RINGS & I - Personalised Diamond RingsMumbai, Maharashtra, India
30+ days ago
Job description

About RINGS & I

RINGS & I is India’s first designer diamond ring studio, offering personalized, made-to-order diamond rings through a truly omnichannel, tech-enabled experience. With 1000+ designs across 16 styles, we empower clients to choose their ring, their style, and their budget — all backed by trust, transparency, and celebration.

Position

Ring Expert – Mumbai Location Borivali (West), Mumbai (Current) – Open to switch in other Mumbai locations

Timings

11 : 00 am to 9 : 00 pm | Weekly off on one of the week days.

Job Overview

The Ring Expert is the main person to face the client. The Ring Expert drives the appointment in-store or online and handles client requirements using expert knowledge in styling, design, and people-reading skills—applying these to convert business. They handle the entire Client & Product cycle from Appointment to Delivery.

Lead to Appointment

  • Lead nurturing from lead to studio visit
  • Enquiry handling
  • Providing prices on request

Appointment to Receipt

  • Driving the appointments per the provided SOP ensuring that the guidelines are followed
  • Providing customers with necessary information about policies, products & services
  • Able to gauge client’s mind-set & driving the appointment flow
  • Conducting virtual appointments driving to either closure or studio visit
  • Processing online orders
  • Keeping track of product offerings and availability
  • Quotation communications
  • Building positive customer relations
  • Inventory management
  • Administering studio cleanliness Advance acceptance & receipt generation
  • Handing over cash to head-office

    • Procure to Pay

  • Following up on status of product before reception and sharing status with Head Office post reception
  • Ensuring that user expectations & design standards are met during the quality check process

    • Receipt to Invoice

  • Handling product deliveries Other Responsibilities
  • Participating in events to represent the business model & introduce customers to our model
  • Provide concept tours as necessary to stakeholders & customers
  • Participate in conducting Jewellery exhibitions
  • Host Jewellery styling consultations for diamond Jewellery clients periodically
  • Be a part of a networking forum or represent the company in digital platforms to contribute in revenue generation
  • Provide inputs on product strategy

    • Qualification

    Must possess a MBA Degree and 2–4 years of proven experience as a Sales Executive in retail.

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