Director - Technology (Personalization)MakeMyTrip • Bengaluru, Republic Of India, IN
Director - Technology (Personalization)
MakeMyTrip • Bengaluru, Republic Of India, IN
20 days ago
Job descriptionStrategy & Roadmap : Drive 12–18 months personalization roadmap aligned to KPIs (growth, conversion, retention, experience). Platforms, Not Projects : Build reusable ranking / reco / decisioning platforms (feature / embedding store, real-time signals, policy / constraints, evaluation). ML in Production : Lead model lifecycle (user modeling, content understanding, candidate generation, re-ranking, optimization, bandits / RL) with clear SLOs. Experimentation & Causality : Scale A / B and bandit experimentation; Privacy-First Personalization : Embed consent, PII handling, and privacy-by-design in data contracts; Agentic & Real-Time Experiences : Integrate with ContextOS and Myra for explainable, grounded, actionable recommendations across channels. People & Org : Lead a 25–40 members team across Backend / Platform engineers, MLEs, DS / Applied Scientists, and Program; Partnering & Influence : Collaborate with Product, Design, Marketing, Supply, Finance, and Legal; Observability & Evals : Establish evaluation frameworks and operational excellence (SRE, On-call, RCA). Cost & Reliability : Own budgets, infra choices, and efficiency (GPU / CPU mix, caching, quantization, distillation). 15+ years in consumer tech / platforms with 7+ years leading cross-functional Eng + DS / MLE teams. Delivered production ML (recommendations / ranking / search / ads / feeds) for millions of users with measurable uplift and strong SLOs. Built / owned feature & embedding stores, online feature serving, streaming pipelines, and A / B platforms. Deep hands-on expertise in large-scale backend (Java / Scala / Go) or applied ML (Python, PyTorch / TensorFlow) with architectural leadership. Experience with real-time systems (Kafka / PubSub, Flink / Spark Streaming), datastores (Redis, Cassandra / DynamoDB, Elasticsearch), MLOps (MLflow / Kube / Triton / Ray), and cloud (AWS / Azure / GCP). Proven implementation of privacy-by-design, data contracts, and governance in production pipelines. Strong product sense and storytelling; Experience with multi-objective optimization, constrained ranking, or contextual bandits / RL. Familiarity with knowledge graphs / ontologies, retrieval / RAG, agentic workflows, LangGraph / LangChain, and LLM / agent evaluation frameworks. Experience in Indian consumer internet scale, marketplaces, or travel.
Job Title : Director — Technology Development (Personalization)
Location : Bengaluru
Experience : 15+ Years
Function : Data Platform & Personalization
Why This Role
- Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains, and Activities.
- Own end-to-end personalization charter : engineering, data science, MLOps, and experimentation.
- Collaborate with ContextOS, Myra, and Experience Hub under the “One Brain, Many Adapters” vision.
What You’ll Own
ensure robust guardrails and uplift measurement.
ensure regulatory compliance.
hire, coach, and build succession.
manage vendors / partners.
What You’ve Done
ability to align executives and mentor senior ICs and managers.
Nice to Have
Create a job alert for this search
Director Technology • Bengaluru, Republic Of India, IN
Related jobs
Technology Director, Head of Electronic Trading Technology for India & Philippines
Confidential • Bengaluru / Bangalore, India
Wells Fargo is seeking a seasoned technology leader with extensive experience in managing electronic trading platforms.The ideal candidate will have deep expertise in low latency systems, global te...Show more
Last updated: 15 days ago • Promoted
Director of People Operations & Community Engagement - US & India
Confidential • Bengaluru / Bangalore, India
The Director of People Operations & Community Engagement leads InRhythm's full people strategy, driving consultant performance, client success, and a thriving company culture.This role oversees all...Show more
Last updated: 16 days ago • Promoted
Director, People Business Partner
eBay • Bengaluru, Karnataka, India
At eBay were more than a global ecommerce leader were changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world.Were...Show more
Last updated: 24 days ago • Promoted
Director Of People Operations & Community Engagement - Us & India
InRhythm • Bengaluru, Republic Of India, IN
The Director of People Operations & Community Engagement leads InRhythm’s full people strategy, driving consultant performance, client success, and a thriving company culture.This role oversees all...Show more
Last updated: 20 days ago • Promoted
TECHNOLOGY DIRECTOR
Confidential • Bengaluru / Bangalore, India
HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of tech...Show more
Last updated: 22 days ago • Promoted
Senior People Technology
Confidential • Bengaluru / Bangalore, India
The ideal candidate thrives in an innovative, fast-paced environment and is collaborative, accountable, ready, and empathetic.
We're looking for individuals who believe they can accomplish more as a...Show more
Last updated: 17 hours ago • Promoted • New!
Technology Director
HCL Technologies • Bengaluru, Karnataka, India
HCLTech is a global technology company spread across 60 countries delivering industry-leading capabilities centered around digital engineering cloud and AI powered by a broad portfolio of technolog...Show more
Last updated: 24 days ago • Promoted
Director - Technology (Personalization)
MakeMyTrip • Bengaluru, Karnataka, India
Job Title : Director — Technology Development (Personalization).Function : Data Platform & Personalization.Reimagine travel personalization at platform scale across Flights, Hotels, Holidays, Trains,...Show more
Last updated: 21 days ago • Promoted
Director - Analytics & Technology
Confidential • Bengaluru / Bangalore, India
We are seeking an accomplished leader to head the Analytics & Technology group of our Omnichannel Activation business, driving data-driven decision-making and innovation for global pharma commercia...Show more
Last updated: 12 days ago • Promoted
Director of MarTech
Confidential • Bengaluru / Bangalore, India
Are you a technical leader who thrives at the intersection of marketing strategy and robust engineering We are seeking a.
This pivotal role requires an individual with a deep, authoritative technica...Show more
Last updated: 24 days ago • Promoted
Director Technology HRBP
Confidential • Bengaluru / Bangalore, India
Wells Fargo is seeking a Human Resource Director responsible for initiating and leading human resource programs and projects for Technology in India.
Manage and develop multiple specialized teams of...Show more
Last updated: 17 days ago • Promoted
People Technology Lead
SolarWinds • Bengaluru, Republic Of India, IN
Role : People Technology Lead (SAP SF, Comp Planning / Succession / PMGM / LMS).Partners with various levels of People team members and their internal stakeholders to provide guidance and expertise on HR...Show more
Last updated: 30+ days ago • Promoted
Director, People Business Partner
Confidential • Bengaluru / Bangalore, India
At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells.Our platform empowers millions of buyers and sellers in more than 190 markets around the world....Show more
Last updated: 30+ days ago • Promoted
Director of People Operations & Community Engagement - US & India
InRhythm • Bengaluru, Karnataka, India
The Director of People Operations & Community Engagement leads InRhythm’s full people strategy, driving consultant performance, client success, and a thriving company culture.This role oversees all...Show more
Last updated: 20 days ago • Promoted
Director Applications Engineering- DFT
Synopsys Inc • Bengaluru, Karnataka, India
At Synopsys, we drive the innovations that shape the way we live and connect.Our technology is central to the Era of Pervasive Intelligence, from self-driving cars to learning machines.We lead in c...Show more
Last updated: 30+ days ago • Promoted
Technology Director
Confidential • India, Bengaluru / Bangalore
Lead and manage a team of engineering managers and technical leads.Ensure delivery of commitments aligned with enterprise-wide strategic priorities.
Develop actionable technology roadmaps and execut...Show more
Last updated: 17 hours ago • Promoted • New!
Associate Director - Analytics
WNS Analytics • Bengaluru, Karnataka, India
We are seeking a Senior Subject Matter Expert (SME) in Digital Analytics to lead our Digital Analytics Practice.The ideal candidate will combine deep technical expertise with business acumen to bui...Show more
Last updated: 8 days ago • Promoted
Associate Director - Advanced Analytics
KMK Consulting Inc. • bangalore district, karnataka, in
KMK is a global data analytics and technology consulting company empowering leaders across the Life Sciences industries to make better data-driven decisions.
Our data analytics and software platform...Show more
Last updated: 30+ days ago • Promoted