Team Lead, Payrol enrollment

Job tittle : Team Lead, Payrol enrollment

Experience : 3 to 5 years

location : chennai

We are seeking an Operations Team Lead to manage an in person pod within our Payor Enrollment team. The ideal candidate will possess exceptional leadership abilities, in-depth knowledge of the subject matter, and a strong commitment to efficiency and accuracy. This role involves supervising a production-oriented pod of Operations Analysts (OAs).

Core Responsibilities :

• Lead team to consistently meet daily and weekly objectives, ensuring timely, high-quality task completion while managing increasing workloads. Focused PE Teams include Medicaid / Medicare and Commercial (Medical or Behavioral Health).
• Guide your team of analysts, supporting their daily activities to guarantee accurate and high-quality execution of Payor Enrollment tasks and application procedures.
• Track your team's submission volume to assurance they can finish their assigned tasks and enrollments. Communicate with Payor Enrollment Management to distribute tasks among the team as needed.
• During company performance reviews, you will coordinate with Operations Management to determine performance ratings for the OAs on your team.
• Focus areas will also include the education and support of new team members during their training.

Production Management :

Essentials :

Skills Required

Operations Team Lead, Lead Team, Payor Enrollment, Service Level Agreements, management (upwards), team (downwards)