Client Relations Consultant

Job Title : Booking Consultant, Greenstaff Medical.

Location : Gurugram, India

About ICG Medical :

ICG Medical is a leading global healthcare recruiter focused on nurses (all specialties), midwives, and home care / healthcare workers. Our company's vision is to improve patient care. The DNA makeup of our business stems from our core values : Open, Family, and Passion. One of our main differentiators is that we care. We establish trusting relationships with our connections and each other. We have fun at work, and together we remain focused, grounded, and engaged in our service offering. The business is made up of three recognized healthcare recruitment brands that sit underneath the ICG Medical arm. Each delivers tailored solutions for our candidates and clients from our offices in the UK, Ireland, India, South Africa, China, the Philippines, Australia, Canada, and the USA, with more office openings on the horizon.

Job Summary : To develop and grow both relationships and revenue within the region, ensuring that we continue to further our mission of Improving Patient Care. With a full understanding of the role and the business, grow the region in line with company targets with a high level of customer service.

Responsibilities :

• Sales & Client Service Delivery
• Client-Facing Sales and Relationship Management
• Develop and maintain strong relationships with clients.
• Understand client needs and provide tailored solutions to meet their requirements.
• Service is calling all clients to understand the demand and staffing they need
• Day-to-day Sales Operations
• Perform the daily sales activities, including calls to candidates and clients to book the day-to-day shifts for the nurses.
• Ensure excellent customer service and alignment between sales and client service delivery.
• Accountability for Hours Booked
• Booking the target hours on a day-to-day basis.
• KPI Support Delivery
• Perform the sales activities, like hours booked and call numbers.
• Ensure KPIs are met and aligned with company goals.
• Operations Management
• Adoption and Utilization of Processes and Systems
• Usage of ICG Medical’s processes and systems for effective sales management.
• Building Relationships with Stakeholders
• Establish and maintain strong relationships with the stakeholders.

Qualifications :

Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing. If you are a strategic thinker, results-oriented leader, and passionate about making a positive impact in the healthcare industry, we want to hear from you!

Apply now to be considered for this exciting opportunity.