Client Success Consultant

About the Company :

MullenLowe Lintas is one of India’s leading creative agencies and part of the global MullenLowe Group network. Known for its strategic thinking and creative excellence, the agency partners with some of the country’s most loved brands building impactful, culture-shaping campaigns that drive business results.

About the Role :

We are looking for a dynamic and proactive Servicing professional to join our team on an onsite-freelance basis. The ideal candidate will be responsible for managing client relationships, ensuring seamless coordination between internal teams, and delivering high-quality work within deadlines.

Contract Duration : 3 to 6 months

Key Responsibilities :

• Serve as the main point of contact between the client and internal teams (creative, strategy, production).
• Understand and interpret client briefs, ensuring clear communication and effective execution.
• Coordinate with cross-functional teams to manage campaigns from concept to delivery.
• Monitor project timelines, deliverables, and budgets.
• Prepare and present campaign reports, status updates, and performance evaluations.
• Build and maintain strong client relationships, ensuring client satisfaction and retention.
• Support in brainstorming sessions and contribute to creative discussions.

What We’re Looking For :