Program / Project Management Representative

Job Description : Shift Time :

o EST : 8 : 00 AM to 5 : 00 PM

o IST : 5 : 30 PM to 3 : 00 AM

Work Model : Work from office (Monday to Friday)

Responsibilities / Authorities

Uses Outlook / Teams to receive and process requests; Uses ServiceNow to log the requests

Provides administrative support services to dedicated Managing Directors

Supports delivery such as but not limited to : Travel arrangement; Calendar Management; Events Planning; Workspace reservation.

Client Management

Administration including reporting; PMG; Time & Expense; BuyNow Invoice Processing and Procurement

Preparing internal team reports, team training / work shadow sessions and customer relations

Preparing documents and correspondence according to company guidelines

Research and gathering of information from identified sources

Assisting with special projects (after discussion with Team Lead)

Handling MDs with critical roles and responsibilities including Level 3 and up