Global Client Services - Associate

ConfidentialNavi Mumbai, Mumbai, Mumbai City

30+ days ago

Job description

Job Description and Responsibilities

Respond to retail and professional clients' inquiries via inbound calls, email and on-line chat
Obtain thorough knowledge of products offered by IB on various global exchanges
Assist clients with opening and funding accounts
Show clients how to use different features of the Trader Workstation
Explain margin requirements to clients
Investigate trade issues and order executions
Knowledge of securities regulations impact on customers

Qualifications

Experience : 2 years in trading or brokerage services

Education : University degree (Bachelors) required

NCFM / NISM certifications in capital markets, derivatives and currency derivatives

High level of MS Excel skills required

Language skills : Fluent English

Good quantitative / analytical skills

Excellent oral / written communication skills required

Skills Required

Ms Excel, Trading, Trade Investigation

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Client Service Associate • Navi Mumbai, Mumbai, Mumbai City

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