Relationship Manager

Responsibilities :

• Direct Field Sales (B2C) : Take full responsibility for direct sales activities (Field Sales) at prospect sites, focusing on B2C sales within the PAN Mumbai, Navi Mumbai, Western, Central, and Harbor areas.
• Lead Generation & Appointment Setting : Proactively generate and source prospects, including through cold calling in the open market, and effectively schedule appointments for sales meetings.
• End-to-End Sales Cycle : Manage the complete sales cycle from lead generation and appointment scheduling to personally meeting prospects and successfully closing sales.
• Effective Sales Presentations : Deliver compelling and persuasive sales presentations directly to prospects at their location.
• Diverse Sales Channels Management : Handle and optimize various sales channels, including direct meetings, exhibition sales, and web-generated leads.
• Referral Program Management : Actively manage and leverage Happy Family Reference Programmes (HFRP) to generate new leads and sales.
• Customer Issue Resolution : Effectively handle and resolve customer issues and escalations, ensuring high levels of customer satisfaction.
• Customer Direct Sales : Excel in a Customer Direct Sales Officer (CDSO) profile, focusing on direct-to-consumer sales.
• Relationship Building : Develop and maintain strong interpersonal relationships with prospects and customers.

Required Skills :

Skills Required

Lead Generation, Cold Calling, Presentation Skills