Associate, Quality Services, QS, Alexa Tech Support

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

Roles & Responsibilities :

• Gain understanding of the application test procedures and how to use applicable software and tools.
• Execute test instructions and report test results accurately and promptly.
• Report any deviations observed
• Understand any changes in test instructions related to their assigned work
• Follow defined processes to perform assigned work

Key job responsibilities

About the team

"Quality Services (QS) is 1000+ member organization providing manual test services for a wide range of Amazon products and operates out of Chennai, India and Arlington, VA. Test services include regression testing, new feature testing, accessibility testing using diversity workforce, localisation testing to support international marketplace testing and interoperability testing across 1P / 3P devices for services.

We support a total of 65+ product teams including Amazon Devices (Alexa Devices, Health & Wellness, Ring etc...), Consumer apps and services (Audible, Delivery Apps, etc...), AWS (WorkDocs, Chime etc...), Advertising Engineering (Kindle Special Offer, IMDb TV etc...) and Amazon Video and Studios.

BASIC QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

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