No longer accepting applications

▷ (Apply Now) Customer Support Specialist

SakonIndia

21 hours ago

Job description

Walk-in Drive – Associate / Senior Associate – Helpdesk

Date : 7th Oct 2025 – 9th Oct 2025

⏰ Time : 11 : 00 AM – 6 : 00 PM

Venue : 6th Floor, Ag Trade Center, NDA Pashan Rd, Ram Nagar, Bavdhan, Pune, Maharashtra 411021

Contact Person : Anuradha Dhal

Job Overview

We are hiring for Associate / Senior Associate – Helpdesk to support our SaaS Mobility product. The role is based in Pune with 24x7 rotational shifts (including nights & weekends).

Key Responsibilities

Provide customer support via calls, chats, and emails.
Manage tickets, track escalations, and ensure resolution within SLAs.
Collaborate with cross-functional teams and telecom carriers for issue resolution.
Deliver professional communication while assisting clients globally.

Requirements

Excellent communication skills in English (written & verbal).

Strong problem-solving and troubleshooting abilities.

Patience and customer-first mindset.

Prior experience in helpdesk / technical support preferred.

Multilingual candidates (Spanish, Portuguese, French, German, Polish) encouraged to apply.

Willingness to work in rotational shifts (including nights & weekends).

Join us to be part of a global support team and grow your career in mobility SaaS operations!

Create a job alert for this search

Customer Support Specialist • India

Related jobs

Promoted

Customer Technical Support Specialist – SaaS Compliance Platform

BigRioNagpur, IN

Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 1 day ago

Promoted

Customer Support Supervisor

Jet Stream Ent.Nagpur, IN

Advance Your Career as a Technical Customer Support Supervisor.Are you an experienced professional with a strong passion for leading technical customer support teams? We are looking for a dedicated...Show moreLast updated: 9 days ago

Promoted

Customer Support Specialist

Scry AInagpur, maharashtra, in

Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 19 days ago

Promoted

Technical Support Specialist

NIKSUNNagpur, IN

Job Title : Junior Engineer, Technical Support, tier 2.NIKSUN is the recognized worldwide leader in making the Unknown Known, by using next-generation technology that revolutionizes the way networks...Show moreLast updated: 30+ days ago

Promoted

Horizon VDI Support Specialist

Mastech DigitalNagpur, IN

Job Title : Horizon VDI Support Specialist.Need someone who will serve as the primary technical resource for supporting and maintaining the. VMware Horizon VDI platform across all levels of the suppo...Show moreLast updated: 9 days ago

Promoted

Tech Support Specialist

NokiaIndia

Come create the technology that helps the world act together.Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive...Show moreLast updated: 19 days ago

Promoted

Customer Service Specialist

Moonpreneur IncNagpur, IN

Silicon Valley ed-tech company on a mission to upskill students between 7-17 years and with tech and entrepreneurial skills. With a focus on STEAM and future-oriented streams, Moonpreneur aims at em...Show moreLast updated: 30+ days ago

Promoted
New!

Customer Support Engineer

Capgemini EngineeringIndia

Good understanding of A / C functioning, experience in MRO or airline, or experience in design office on operational systems”. Good understanding of Airline operating and maintenance environment.Propu...Show moreLast updated: 13 hours ago

Promoted

Customer Support Specialist

SakonIndia

Walk-in Drive – Associate / Senior Associate – Helpdesk.Date : 7th Oct 2025 – 9th Oct 2025.Venue : 6th Floor, Ag Trade Center, NDA Pashan Rd, Ram Nagar, Bavdhan, Pune, Maharashtra 411021.We are hirin...Show moreLast updated: 24 days ago

Promoted

Technical Support Specialist

AppLogic NetworksNagpur, IN

As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally. Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago

Promoted

Customer Support Specialist (unpaid)

SM Recordnagpur, maharashtra, in

SM Record is a pioneering global Digital Music Collection Company, supported by over 40+ labels and 200 sub-labels worldwide. Built on the principles of Technology and Trust, we are dedicated to max...Show moreLast updated: 30+ days ago

Promoted

Customer Support Specialist

Clean FanaticsIndia

Join Clean Fanatics – Build with Us.Bangalore trust for everything from bathroom renovations ,cleaning, marble polishing to waterproofing, painting, and more. Google and 22000+ reviews, we've built ...Show moreLast updated: 9 days ago

Promoted

Customer Support Specialist

Impetus Career ConsultantsIndia

Looking to build a stable and long-term career in the US Healthcare process? An excellent opportunity awaits you!.Minimum 6 months of experience in any international BPO (voice process preferred) ✅...Show moreLast updated: 7 days ago

Promoted

Customer Service Support Specialist

New Wave Marine InsuranceIndia

New Wave Marine is a trusted provider of marine and outdoor insurance in Australia.Our experienced team is dedicated to delivering exceptional customer service and helping you find the right covera...Show moreLast updated: 9 days ago

Promoted

Customer Support & Admin Specialist

PropertyLoopIndia, India

Job Title : Customer Support & Admin Specialist.Remote (India-based preferred).Full-Time | Monday–Friday 9am–6pm UK | Alternate Saturdays 9am–4pm. Competitive | Based on Experience.London’s fastest-g...Show moreLast updated: 30+ days ago

Promoted

Configuration Specialist (Veeva Vault)

vueverse.Nagpur, IN

The role of Veeva Vault Technical Support is responsible for providing expert-level support and administration for Veeva Vault applications. This includes troubleshooting system issues, assisting us...Show moreLast updated: 30+ days ago

Promoted

Customer Support Specialist

Groupe VeritasIndia

Respond to customer inquiries via phone, email, chat, and other communication channels in a professional and timely manner. Understand customer needs and provide accurate information, guidance, or s...Show moreLast updated: 30+ days ago

Promoted

Customer Support Specialist

Anchor Operating SystemIndia

Anchor Operating Systems is seeking a Senior Customer Support Specialist with a minimum of 2 years of experience to provide exceptional assistance and support to our top European clients.This role ...Show moreLast updated: 9 days ago

Promoted

Customer Support Specialist (SaaS Software)

Soft 'n' WebIndia

We’re looking for a proactive and empathetic.SaaS platform , ensuring they have a smooth, positive experience across every touchpoint. You’ll handle inquiries, resolve technical issues, log bugs, an...Show moreLast updated: 30+ days ago

Promoted

Customer Support Specialist

Capillary TechnologiesIndia

Capillary Technologies is an enterprise-grade SaaS technology provider.Capillary's AI-enabled loyalty management platform offers brands comprehensive solutions for customer engagement and experient...Show moreLast updated: 9 days ago