Customer Success Manager [17 / 10 / 2025]

Designation- Customer Success Manager

About the Job :

To maintain solid relationships with the company's clients. To grow the company's revenue by ensuring that clients are satisfied with the services provided, identifying new business opportunities for clients, and attending all meetings, conventions, and training workshops. Apt in making proposals and contracts and the ability to coordinate between inter-departments and clients.

Job Responsibilities :

• Developing and sustaining solid relationships with clients.
• Acting as the main point of contact between clients and internal teams.
• Communicating and collaborating with the departments to ensure that client’s needs are met.
• Account Mapping to expand scope of work on existing clients.

Prepare Quarterly Business Report for each client.

Scoping for new projects or requirements on existing clients.

Skills Requirement :

Job Type : Full-time