Technical Sales Support Specialist
Allianze InfosoftKanpur, Republic Of India, IN2 days ago
Job descriptionDevelop and maintain a deep understanding of elevator products, including features, benefits, and technical specifications. Prepare and update technical documentation such as product manuals, specifications, compliance statements, and regulatory requirements. Interact with clients to understand project requirements and recommend suitable elevator solutions. Address technical concerns and provide clear, professional responses to customer inquiries. Collaborate with the sales team to ensure customer satisfaction throughout the sales cycle. Ensure all sales and technical activities comply with industry regulations, safety standards, and company policies. Maintain structured workflows for handling and tracking customer inquiries, quotations, and approvals. Work closely with the engineering and product development teams to provide feedback on product enhancements based on customer needs and market trends. Contribute to workflow optimizations to improve the efficiency of sales support operations. Bachelor’s degree in Engineering, Mechanical Engineering, or a related field. 1–4 years of experience in technical support , sales support , or estimation , preferably within the elevator and escalator industry . Ability to interpret and prepare technical drawings using AutoCAD. Strong understanding of elevator and escalator products, components, and technical specifications. Excellent verbal and written communication skills. Ability to clearly explain technical concepts to both technical and non-technical clients or internal teams. Efficient in preparing accurate quotations, estimates, and technical documentation Capable of working effectively with cross-functional teams including sales, engineering, procurement, and management. Strong interpersonal skills to maintain smooth coordination and timely project support. Prior experience in technical or sales support roles within the elevator and escalator industry. Exposure to workflow optimization and feedback sharing with product development teams. Basic knowledge of regulatory compliance and documentation standards in mechanical or construction sectors.
About the Company
Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.
About the Role
The Sales Support Engineer at Allianze Infosoft plays a crucial role in supporting the Dubai sales team (remotely) by providing technical expertise, product knowledge, and customer engagement.This position ensures that sales inquiries are handled efficiently, technical solutions are accurately communicated, and customers receive the right elevator solutions tailored to their needs.
Responsibilities
Technical & Sales Support
- Provide technical guidance to the sales team, assisting in customer inquiries, product demonstrations, knowledge in AutoCAD and MS Office and troubleshooting.
- Support sales by preparing technical proposals, presentations, and quotations.
- Ensure pricing and product specifications align with customer needs and company guidelines.
Product Knowledge & Documentation
Customer Engagement & Consultation
Process & Compliance Management
Continuous Improvement & Collaboration
Qualifications
Required Skills
Preferred Skills
Create a job alert for this search
Technical Support Specialist • Kanpur, Republic Of India, IN
Related jobs
- Promoted
Customer Technical Support
Notifik Technologieskanpur, India Cod King is a Shopify technology company focused on building smart solutions for eCommerce brands.Our apps help online stores improve Cash on Delivery (COD) verification, reduce fraud and returns, ...Show moreLast updated: 1 day ago
- Promoted
Technical Solutions Manager
Neurones IT AsiaKanpur, IN The position includes the following key responsibilities : .Orchestrating delivery across multiple development teams, working for múltiple geographies.
Promoting alignment between Product and Tech tea...Show moreLast updated: 2 days ago
- Promoted
Technical Support Specialist
TaggdKanpur, Uttar Pradesh, India OCP L3 Support Location : Noida sector 135 Mode of work : work from office Position Overview : We are looking for hands-on L3 Support for the challenging and fun filled work of building a workflow a...Show moreLast updated: 2 days ago
- Promoted
Sales Specialist
Infinity info solutionKanpur, Uttar Pradesh, India We suggest you enter details here.This is a full-time on-site Sales Specialist role located in Kanpur at Infinity Info Solution.
The Sales Specialist will be responsible for communication with custo...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Specialist
RakindusKanpur, Uttar Pradesh, India Job Description : Responsible for handling data entry tasks within NetSuite, including processing simple transactions such as orders and credits, reviewing and releasing held orders, and entering ne...Show moreLast updated: 1 day ago
- Promoted
Customer Support Specialist
Visit HealthKanpur, Uttar Pradesh, India About Us Visit Health is a pioneering health-tech platform, founded in 2016 by BITS Pilani alumni, dedicated to making healthcare accessible, affordable, and preventive.
Originated as a telemedicin...Show moreLast updated: 2 days ago
- Promoted
Technical Support Engineer
Alvaria CXKanpur, IN From the merger of two leaders in the.ASPECT Software and Noble Systems, comes.A new global force delivering leading edge.
We blend the agility of a start-up mentality with the stability of an estab...Show moreLast updated: 30+ days ago
- Promoted
Customer Technical Support Specialist – SaaS Compliance Platform
BigRioKanpur, IN Job Title : Customer Technical Support Specialist – SaaS Compliance Platform.Our client is a fast-growing SaaS company helping European organizations manage and maintain compliance with key regulati...Show moreLast updated: 15 days ago
- Promoted
SaaS Customer Support
PlusVibeKanpur, IN AI campaign assistance, and more.This is a full-time remote role for a Technical Customer Support at Plusvibe.This person will be responsible for providing technical support to users, ensuring cust...Show moreLast updated: 1 day ago
- Promoted
Technical Specialist
Go NatureKanpur, Uttar Pradesh, India Location : Agra Experience Required : 3 Year To 5 Years Qualification : B.Tech (Computer Science / IT / Electronics / Related Discipline) Language : Fluent English (Verbal & Written) Employment Typ...Show moreLast updated: 2 days ago
- Promoted
Inbound Sales Specialist
Hack2skillKanpur, Uttar Pradesh, India We are looking for a results-driven Inbound Sales Manager with a strong background in IT sales.This is an individual contributor role where you will manage the complete inbound sales cycle—from han...Show moreLast updated: 15 days ago
- Promoted
Sales Specialist
EducationNestKanpur, Uttar Pradesh, India Location : Noida Experience : 5+ Years in B2B Sales & Business Development Industry Preference : EdTech / Learning & Development / Training & Consulting Employment Type : On-site Full-Time Work Sch...Show moreLast updated: 23 days ago
- Promoted
Saas Customer Support
PlusVibeKanpur, Republic Of India, IN Ai is on a mission to revolutionize cold outreach automation tools by providing unlimited email inboxes, warm-up for all accounts, built-in prospect email verification, data enrichment, AI campaign...Show moreLast updated: 1 day ago
- Promoted
Technical Support Engineer
Cimpresskanpur, uttar pradesh, in The role involves providing L1 and L2 support by monitoring and resolving infrastructure and application alerts using tools like SolarWinds and New Relic.
The candidate will coordinate with cross-fu...Show moreLast updated: 21 days ago
- Promoted
Technical Support Specialist
AppLogic NetworksKanpur, IN As part of a Global Customer Technical Support team, this team provides post-sales support to Customers and Partners globally.
Supporting the customer / partner is done through diagnosis and trouble...Show moreLast updated: 30+ days ago
- Promoted
Zuora Senior Technical Specialist
TradewebKanpur, IN Tradeweb Markets is a world leader in the evolution of electronic trading.A fintech company serving approximately 2,500 clients – including the world’s largest banks, asset managers, hedge funds, i...Show moreLast updated: 30+ days ago
- Promoted
Sales Support Management (Senior)
Zenith Services Inc.kanpur, uttar pradesh, in Sales Data & Process Management.Capture, organize, and maintain customer and sales opportunity data.Ensure data accuracy, timeliness, and compliance with company and legal standards.Manage document...Show moreLast updated: 1 day ago
- Promoted
Technical Sales Support Specialist
Allianze Infosoftkanpur, uttar pradesh, in Allianze Infosoft is dedicated to providing innovative elevator solutions, ensuring customer satisfaction through technical expertise and exceptional service.
The Sales Support Engineer at Allianze ...Show moreLast updated: 2 days ago