Customer Support Executive
Trupeer AIhyderabad, India3 days ago
Job descriptionTroubleshoot issues and guide users through product workflows and best practices. Escalate complex technical problems to relevant teams and ensure prompt Maintain accurate records of interactions in the ticketing system. Contribute to knowledge base documentation and process improvements. Excellent English communication skills - both written and spoken. Willingness to work night / early morning hours (1 AM onwards) to support the 2–3 years of experience in customer support or a similar client-facing role. Tech-savvy with familiarity in ticketing systems (e.g., Zendesk, Freshdesk, Intercom) Strong problem-solving skills, patience, and customer-first attitude. Prior experience supporting SaaS products or B2B customers. Understanding of basic technical troubleshooting or onboarding processes. Opportunity to work closely with a global customer base and fast-growing startup Growth-oriented culture that values initiative, empathy, and ownership.
About Trupeer
Trupeer.ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT
Bombay, BCG, and Samsung Korea. Backed by RTP Global and Salesforce Ventures, the
platform is democratizing product content creation enabling anyone to instantly create
professional product videos and documentation for software. Similar to how Claude and
Cursor empower everyone to build software.
The platform is already trusted by 20,000+ teams, including Fortune 100 companies, Glean,
MIT, Accenture and more. Read here : Forbes feature.
Role : Customer Support Executive
We are looking for a proactive and empathetic Customer Support Executive to assist our
global customers, primarily based in the US. The ideal candidate should have excellent
communication skills, a strong grasp of support tools, and the ability to manage customer
queries with professionalism and care.
Key Responsibilities :
- Respond to customer queries via email, chat, and support tickets in a timely and
professional manner.
resolution.
Must-Have Skills :
US time zone.
and CRM tools.
Good to Have :
What We Offer :
team. Exposure to international client communication and modern support tools.
Create a job alert for this search
Customer Support Executive • hyderabad, India
Related jobs
- Promoted
Customer Support Specialist
Scry AIhyderabad, telangana, in Years in Customer Support, Helpdesk, or Client Success.Scry AI is a research-led enterprise AI company that builds intelligent platforms to drive efficiency, insight, and compliance.Our platforms C...Show moreLast updated: 30+ days ago
- Promoted
Customer Support Executive (B2B)
Art Gharanahyderabad, India At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 1 day ago
- Promoted
Customer support executive
ConfidentialHyderabad / Secunderabad, Telangana Collaborating with the Customer IT department on the deployment and.Installing, configuring, and maintenance of Pbx / Voip systems.
Performing diagnostic tests and repairs, as well as developing data ...Show moreLast updated: 16 days ago
- Promoted
Customer Support Executive
MTechZillaHyderabad, IN At MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age.
We’re currently seeking an experienced Customer Support Executive to j...Show moreLast updated: 3 days ago
- Promoted
HR & Recruitment Support Executive
ExasoftHyderabad, IN Assist in internal hiring and staffing requirements across departments.Coordinate with Account Managers and team-leads on recruitment-related activities.
Conduct first-level screening and initial in...Show moreLast updated: 3 days ago
- Promoted
Customer Support Specialist
BrillioHyderabad, Telangana, India BPO / KPO Executive (International Voice Process).We are looking for enthusiastic and customer-focused individuals to join our BPO / KPO team in Hyderabad.
The ideal candidate will handle customer int...Show moreLast updated: 2 days ago
- Promoted
Customer Support Executive
ConfidentialHyderabad / Secunderabad, Telangana We are looking for a skilled Customer Support Executive to join our team.The successful candidate will be responsible for providing excellent customer service and support to our clients.The ideal c...Show moreLast updated: 30+ days ago
- Promoted
US Customer Support Executive
ConfidentialHyderabad / Secunderabad, Telangana Handle customer queries through inbound / outbound calls in an international process.Provide accurate information and resolve customer concerns in a professional manner.
Maintain a high level of custo...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Support Executive
ConfidentialHyderabad / Secunderabad, Telangana Handle customer queries through inbound / outbound calls in an international process.Provide accurate information and resolve customer concerns in a professional manner.
Maintain a high level of custo...Show moreLast updated: 30+ days ago
- Promoted
Senior Customer Support Executive | International BPO
ConfidentialHyderabad / Secunderabad, Telangana Handle customer queries through inbound / outbound calls in an international process.Provide accurate information and resolve customer concerns in a professional manner.
Maintain a high level of custo...Show moreLast updated: 30+ days ago
- Promoted
Customer Support, HYDERBAD Salary upto 7 L / A, call umar@7815882100
AccentureHyderabad, India The ideal candidate loves talking to people and proactively solving issues.You will be responsible for converting customers into passionate evangelists.
Communicate with customers via phone, email a...Show moreLast updated: 7 days ago
- Promoted
Customer Support Executive
Art GharanaHyderabad, Republic Of India, IN At Art Gharana, we believe creativity can transform workplaces.As we expand our corporate (B2B) vertical globally, we’re looking for a Customer Support Executive who can deliver outstanding client ...Show moreLast updated: 2 days ago
- Promoted
- New!
Customer Support Executive – Ahmedabad (On-Site)
CurvvesHyderabad, IN Are you someone who loves talking to people?.Does your energy light up the room (and maybe the chat window too)?.Then hey — we might be looking for you! 👀.
We’re India’s fastest-growing Holidaywear...Show moreLast updated: 7 hours ago
- Promoted
- New!
Student Support
iQuantaHyderabad, IN Location : Udyog Vihar, Gurugram (onsite).Quanta is India’s most trusted CAT coaching platform associated with over 7+ Lakh aspirants.
We prepare students for all types of MBA exams like CAT, XAT, NM...Show moreLast updated: 7 hours ago
- Promoted
Customer Support Representative
Kayana | Ordering & Payment Solutionssecunderabad, telangana, in Kayana is one of the fastest-growing companies, empowering small and medium-sized businesses with cutting-edge technology to compete with larger enterprises in the ordering and payments space.As a ...Show moreLast updated: 30+ days ago
- Promoted
Technical Support Executive
ConfidentialHyderabad / Secunderabad, Telangana, India We are hiring energetic freshers.Leading CX Clients in Hyderabad.Job Title : Customer Support Executive (English + Tamil).
Must : Should have excellent conversational skills in English and Tamil | Mu...Show moreLast updated: 7 days ago
- Promoted
Assistant Manager, Customer Support
noonHyderabad, Telangana, India Assistant Manager, Customer Support.Senior Manager, Customer Support.About noon We’re building an ecosystem of digital products and services that power everyday life across the Middle East—fast, sc...Show moreLast updated: 3 days ago
- Promoted
Customer Support Executive
Trupeer AIHyderabad, Republic Of India, IN Ai is a venture backed AI startup founded by serial entrepreneurs from IIT Delhi, IIT.Bombay, BCG, and Samsung Korea.Backed by RTP Global and Salesforce Ventures, the.
Cursor empower everyone to bui...Show moreLast updated: 3 days ago