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Manager - Agency Business Associates
ConfidentialPondicherry30+ days ago
Job descriptionSales NA Recruit, onboard, and train new agents to ensure they have the necessary skills and knowledge to succeed. Provide ongoing coaching, mentoring, and performance feedback to agents to help them achieve their sales goals. Foster a collaborative and positive team culture that encourages professional development and high performance. Recruit, onboard, and train new agents to ensure they have the necessary skills and knowledge to succeed. Provide ongoing coaching, mentoring, and performance feedback to agents to help them achieve their sales goals. Foster a collaborative and positive team culture that encourages professional development and high performance. Develop and execute strategic plans to drive agency growth and achieve sales targets. Identify new business opportunities, market trends, and potential client segments to expand the agency's client base. Collaborate with agents to develop and implement effective sales strategies and techniques. Conduct regular training sessions and workshops to enhance agents' product knowledge, sales skills, and customer service abilities. Provide guidance on effective prospecting, lead generation, and client relationship management. Stay updated on industry trends and changes to ensure agents are well-informed and equipped to address client needs. Set clear performance expectations and goals for agents, regularly monitoring and evaluating their progress. Analyze sales data and performance metrics to identify areas for improvement and take corrective actions as needed. Recognize and reward top-performing agents to motivate and incentivize excellence. Build and maintain strong relationships with key clients and stakeholders to promote client retention and satisfaction. Address client concerns, resolve issues, and ensure a high level of customer service is delivered by agents. Prepare regular reports and presentations on agency performance, sales trends, and growth opportunities. Analyze data to make informed decisions and recommendations for enhancing agency operations and strategies. NA Team leadership Sales strategy Performance management Client relationship management Training Business development
A Position Overview
Position Title
- Team Leader
Department
Level / Band
B Role Summary
C Key Result Areas
Team Leadership
Sales and Business Development
Training and Development
Performance Management
Client Relationship Management
Reporting and Analytics
D Skills Required
Technical
Behavioral
Skills Required
Client Relationship Management, Sales Strategy, Team Leadership, Performance Management, Training, Business Development
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Associate Manager • Pondicherry
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