Ecommerce Specialist And Strategist

About Us : Troopod is an AI-powered Conversion Rate Optimization (CRO) and technology partner for D2C and eCommerce brands. We help businesses transform their digital presence into high-performing growth engines - combining data, design, and experimentation to drive measurable impact. Our cross-functional teams work across CRO strategy, tech, and design to help brands improve user experience, retention, and revenue performance. Location : Bengaluru, Karnataka Working Model : Hybrid Days : Monday to Saturday Timings : 11 AM - 7PM Budget : 7 - 9 LPA (depending on experience) Experience : 2-5 years Life at Troopod : Troopod is backed by some of India’s top startup founders and operators, including leaders from CRED, Razorpay, EatFit, CoinDCX, and others. We’re a fast-moving, growth-oriented team where smart ideas become measurable results, and growth is both a mindset and a metric. This role is for someone who thrives on strategy and is ready to take real ownership. You’ll lead client growth and conversion strategy, work directly with exciting D2C and eCommerce brands, implement your ideas, and build outcomes alongside a collaborative team. If you’re ready to own the vision and the execution, this is the spot. Responsibilities 1. Lead Strategy & Relationships Act as the strategic lead and primary contact for key clients - from onboarding to renewals. Build long-term partnerships by ensuring alignment, measurable growth, and high satisfaction. Lead business reviews showcasing impact, not just activity. Collaborate with tech, design, and analytics teams for seamless execution and consistent delivery. Mentor a small client success team, ensuring operational excellence and focus on outcomes over tasks. 2. Drive Growth & Performance Identify upsell and cross-sell opportunities across Troopod’s service suite. Own