Junior Engagement Manager

Position : Junior Engagement Manager (Growth Analyst)

About Propel :

AI-powered customer lifecycle management platform

Three years of industry expertise with 100+ clients

Targeting $10M ARR milestone

Key Responsibilities :

User Retention & Success : Design and execute advanced lifecycle campaigns for early-stage B2C companies

Customer Journey Optimization : Map out and optimize customer journey stages using data to increase lifetime value

Platform Management : Use platforms like MoEngage, OneSignal, Braze, and Customer.Io for personalized interactions

Data-Driven Decisions : Utilize customer data to inform campaign decisions and assess performance

Client Success : Maintain high client satisfaction with goal of consistently achieving NPS of 4+

Required Qualifications :

Data-driven individual with keen interest in Growth Marketing (Experience - 2-3 years)

Proven success executing retention campaigns and using marketing automation tools

Bachelor's degree in Marketing, Engineering, Business, or related field (or equivalent experience)

What's Offered :

Competitive compensation with performance-based incentives

Flexible work arrangements and dynamic, global environment

Opportunity to work with cutting-edge AI tools

Chance to work alongside visionary founders in the US

Personal Attributes :

Strong organizational skills with attention to detail

Energetic, dynamic, and proactive

Ethical and transparent with high integrity standards

Proactive in identifying opportunities and challenges