International Customer Support- Pune

Job Description

Job Title : Customer Support Executive – International Voice Process, Salary Up to ₹5.75 LPA (CTC)

Location : Pune

Company : Top Indian MNC – IT & Customer Support

Employment Type : Full-Time

Education : Graduate

Experience :  1yr and above can apply

Only local candidates can apply

Key Responsibilities :

Handle inbound / outbound international customer calls

Resolve queries and deliver excellent customer service

Maintain service quality and documentation standards

Work in a fast-paced support environment

Requirements

Must have excellent English speaking skills

Experienced professionals (1+ year in international voice support)

Must be currently in Pune

Willingness to work from office

Benefits

Opportunity to apply IJP for promotion

PF / Medical insurance benefits

Cab facility both ways.

Requirements

Excellent english communication skills to attend / resolve client issues on calls. Open to work 24

• 7 and work from office environment. Analytical problem solvers who will understand issues and be able to resolve customer issues. Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently. Being proactive and show the utmost respect for customer’s time. Good time management, ensuring all contacts with customers add value. Work from Office.