Business Operations Specialist
CredHiveNew Delhi, Republic Of India, IN30+ days ago
Job descriptionStrategic Planning : Run quarterly OKR cycles, build board-ready dashboards, and provide competitive intelligence to inform product and market bets. Growth & Marketing : Lead market segmentation, launch demand-gen campaigns, and track CAC / LTV with real-time analytics to unlock new revenue streams. Problem-Solving Sprints : Own mission-critical projects such as renegotiating data contracts, piloting a new city rollout, or standing up a compliance playbook—end to end. Investor & Stakeholder Management : Craft fundraising memos, maintain dataroom hygiene, and present monthly KPI packs to investors and advisors. MBA (preferred) plus 3-5 years in strategy consulting, startup ops, or growth roles. Track record of launching or optimizing cross-functional projects in high-growth tech / SaaS environments. Strong analytical toolkit (Excel / Sheets modeling, SQL, BI dashboards) and ability to convert data into executive-ready insights. Exceptional written & verbal communication; Bias for action, comfort with ambiguity, and humility to alternate between board decks and frontline firefighting Competitive salary and benefits package. A front-row seat to the zero-to-one journey of an AI-driven fintech, with a clear path to VP Ops or Chief of Staff as we scale. A collaborative and dynamic work environment.
Position Overview
We are a seed-funded startup focused on leveraging state-of-the-art AI technologies to revolutionize the credit industry. Our team comprises experts in machine learning and software engineers from top-tier US tech companies like Apple and Amazon. With our product already in the market, first clients onboarded, and sufficient runway secured, we are passionate about using AI to enhance access to credit information for businesses. We are seeking a highly skilled and innovative Founder’s Office Associate – Operations, Strategy & Marketing who will partner directly with the founders to unblock growth-critical initiatives, design scalable processes, and craft the narrative for raising. This high-trust role blends the analytical rigor of consulting with the execution speed of a startup, offering unparalleled exposure to every function of the business.
Key Responsibilities
- Operations Excellence : Map and streamline end-to-end workflows (onboarding → underwriting → reporting);
codify SOPs and drive a30 % reduction in process TAT.
Qualifications
comfortable ghost-writing founder updates and investor decks.
What We Offer
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Operation Specialist • New Delhi, Republic Of India, IN
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