Production Support Senior Engineer

Role Profile

Job Title

Production Support Senior Engineer

Location

Gurgaon, India

Reports to

Head of Production Support, India

About FNZ

Who we are :

FNZ Group is an established and rapidly growing company in the financial technology sector. We partner with the entire industry to make wealth management accessible to more people. Today, we partner with over 650 financial institutions and 12,000 wealth management firms, enabling over 26 million people across all wealth segments to invest in the things they care the most about, on their own terms. We have over 25+ offices globally with 7000 employees (and growing!).

To learn more about us and our journey, check out our careers site.

Role Description

Short role description

The application monitoring team covers request servicing, application monitoring and system healthcare for our global clients. We are looking for a Production Support Senior Engineer to enable this team's success.

What does success look like as a Production Support Senior Engineer

Alert Management & Monitoring :

• Provide first and second-line support for FNZ's application monitoring and alerting systems.
• Ensure that platform alerts are managed effectively, minimizing system downtime and disruption.
• Proactively monitor the platform, identifying and addressing potential issues before they impact service.

Application Support Platform Maintenance & Improvement :

Leadership & Development :

Experience Required

What we are looking for :

Experience Preferred

Beneficial but not essential.

Opportunities

What We Offer :

I nclusion

At FNZ, we recognise that diversity, equity and inclusion are important factors contributing to our success. We embrace the unique perspective and capabilities of our current and future employees, which will help us continue to drive innovation and achieve our business goals. Recruitment decisions at FNZ are made in a non-discriminatory manner without regard to gender, ethnicity / race, faith, age, nationality, gender identity, sexual orientation, marital status, socio-economic background, disability or military veteran status where all applicants and employees are valued and respected.

In addition, we want to ensure accessibility needs are well supported, if you require specific support, please advise us.

About FNZ

FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.

We created wealth's growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.

We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.7 trillion in assets under administration (AUA).

Together with our customers, we help over 26 million people from all wealth segments to invest in their future.

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Skills Required

Newrelic, Servicenow, Vb.net, .NET, Incident Management, Sql Server, Splunk, Sql