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Walk-In Drive | Technical Chat Support | 11th Oct 25 | Hyderabad
HCLTechhyderabad, India15 days ago
Job descriptionDesignation : Associate / Analyst Experience Required : 1.5+ years Shift Timings : Rotational Shifts Working Days : 5 Days (Work from Office) Week Offs : Saturday & Sunday Fixed Off Cab Facility : Both Sides (chargeable) Employment Type : Full-Time Minimum 1 year of hands-on experience in CHAT channel in customer care or technical troubleshooting process Willingness to work in a high-pressure, fast-paced environment with tight deadlines and dynamic priorities. Open to working in 24 / 7 rotational shifts, including night shifts and weekends. Prior experience or understanding of the advertising ecosystem, including buy-side (advertisers, agencies) or sell-side (publishers, SSPs) platforms. Familiarity with campaign management, performance marketing, and digital advertising tools is a plus. Basic knowledge of web page designing , HTML , CSS and JavaScript . Proficient in multitasking and prioritizing tasks to meet deadlines. Solid grasp of web development fundamentals including browser behavior, cookies, tracking pixels, and page load dynamics. Excellent written and verbal communication, with the ability to adapt tone and style based on the audience. Demonstrates empathy, ownership, and sincerity when addressing customer concerns and requirements. Excellent communication, organization, and client-facing skills. Effective feedback delivery tailored to analysts' skills and tenure. Shift : US Shifts (Night Shifts) Customer Service Skills : Empathy, ownership, and sincerity are crucial. Qualification : Any graduate (we are not hiring undergrad or people with Internship experience)
HCLTech | Walk-In Drive | Technical Support | 11th Oct 25 | Hyderabad
Interested candidates can walk in for an interview on :
Dates : 11th Oct 25
Timing : 10 : 30 AM - 3 : 00 PM
Walk-In Address : Advance Business Hub, An Ascendas IT Park, Building H-01B, Phase 2, HITEC City, Hyderabad, Telangana
Work Location : Hyderabad
Contact Persons : Ashish Durgapal
Please carry :
- 2 Updated Resume
- 1 ID Proof (Do not bring any laptops, pen drives, or electronic devices)
Technical Troubleshooting Support Executive (Blended Process)
Perks & Benefits :
Job Profile Responsibilities
Required Technical Skills
Communication Skills
General Requirements for All Roles
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Technical Support • hyderabad, India
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