Position : Team Lead – Holiday Process
📍 Location : Zirakpur
🕒 Full-time
We are seeking a Team Lead – Holiday Process to manage a team of holiday executives. The candidate will oversee day-to-day holiday package operations, ensure smooth vendor coordination, and deliver high-quality travel experiences to customers.
Responsibilities :
- Supervise and coach a team of holiday executives.
- Design customized itineraries & manage costing.
- Handle vendor negotiations and confirmations.
- Ensure smooth execution of holiday bookings, visas, and documentation.
- Resolve escalations and support agents in closing sales.
- Report team performance to management.
Requirements :
4–5 years of experience in holiday operations.Strong destination knowledge and costing ability.Excellent leadership and communication skills.Proficiency in MS Office; GDS knowledge preferred.What We Offer :
Competitive salary + incentives.Career growth into Holiday Process Manager.Learning & development opportunities with international vendors.