Associate Vice President - Operations - RCM

Job Role & Responsibilities :

1. Training Strategy and Leadership :

• Develop and implement a company-wide training and development strategy aligned with business objectives, client needs, and industry best practices.
• Oversee the design, delivery, and continuous improvement of training programs for new hires, existing employees, and leadership teams in the RCM BPO space.
• Lead, mentor, and manage the training department, including trainers and learning and development professionals, to ensure consistent delivery of training across all service lines.

2. RCM BPO Knowledge Development :

3. Performance Improvement :

4. Onboarding and Upskilling :

5. Client-Focused Training :

6. Compliance and Certification :

7. Budget and Resource Management :

Desired Skills Education :

Experience :

Skills :