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Rooms Division Manager

Rooms Division Manager

The Grand HotelsRepublic Of India, IN
19 hours ago
Job description

Housekeeping Manager — The Grand Hotels, Kanyakumari

Company

  • We redefine luxury hospitality with world-class stays, fine dining, and elegant venues.
  • From grand banquet halls to open-air spaces, we create unforgettable events and celebrations.

Role (Full-time, On-site)

  • Lead all housekeeping operations across rooms, suites, public areas, back-of-house, and venues.
  • Maintain impeccable cleanliness, hygiene, and brand standards through SOPs and regular inspections.
  • Hire, schedule, train, and mentor room attendants, supervisors, public-area staff, and laundry teams.
  • Coordinate closely with Front Office for room priorities, rush rooms, and timely room release.
  • Partner with Engineering for maintenance issues, preventive deep cleaning, and room condition upkeep.
  • Oversee laundry and linen room;

    • ensure par levels for linen, towels, and guest amenities.

  • Manage inventory, vendors, and cost control for chemicals, consumables, and equipment.
  • Handle guest feedback and recoveries;

    • manage Lost & Found records accurately.

  • Ensure health, safety, and compliance (PPE, chemical handling, fire & hygiene standards).
  • Monitor KPIs (productivity, cost per occupied room, inspection scores) and submit daily / weekly reports.

    • Qualifications

  • Proven experience in hotel housekeeping leadership (supervisor / assistant manager / manager level).
  • Strong people management, training, and shift scheduling skills.
  • Deep knowledge of housekeeping SOPs, hygiene standards, and safety compliance.
  • Hands-on experience with inventory control, vendor management, and budgeting.
  • Excellent communication, problem-solving, and attention to detail.
  • Diploma / Bachelor’s in Hospitality or related field (preferred).
  • Experience in luxury or upper-upscale hotels (a plus).
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    Manager • Republic Of India, IN

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