Talent.com
No longer accepting applications
Customer Success Lead

Customer Success Lead

Plant MetricsPune, Republic Of India, IN
2 days ago
Job description
  • &## ;
  • Turn customers into champions. Drive OEE improvements. PlantMetrics helps Indian factories achieve measurable ROI through our MES + IIoT platform. We're looking for a Customer Success Leader to own retention, expansion, and customer outcomes. The Opportunity : Own end-to-end customer relationships and success frameworks. Ensure customers achieve 10-25% OEE improvements. Build CS function from ground up. What You'll Do : Manage customer lifecycle : onboarding → adoption → renewal → expansion Conduct weekly reviews with plant managers and ops heads Define and deliver success metrics Document ROI with before / after data;

    • create customer case studies Design training programs for operators and shopfloor teams Drive 95%+ retention and 120%+ net revenue retention What You Bring : ~6-9 years in customer success, manufacturing operations, or industrial automation ~ Deep understanding of shopfloor operations (OEE, downtime, production planning)~ Experience with MES, SCADA, ERP, or industrial IoT ~ Strong analytical skills (Excel, data analysis, ROI calculations)

    Create a job alert for this search

    Customer Lead • Pune, Republic Of India, IN

    Related jobs
    • Promoted
    Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)

    Customer Success Manager – Childcare Enterprise SaaS (Remote, India – U.S. Hours)

    iCare Softwarenagpur, maharashtra, in
    Remote
    Please complete the following : .Math / Logic Quiz (https : / / forms.Onboarding Experience Questionnaire (https : / / forms. Send your resume with a cover letter.Applications without the above will not be cons...Show moreLast updated: 26 days ago
    • Promoted
    Customer Success Engineer

    Customer Success Engineer

    Piab - A brand by Piab GroupPune, Republic Of India, IN
    An Application Engineer (AE) at Piab supports customer relationships by maintaining deep product technical knowledge and providing technical advice, technical support, and technical expertise to en...Show moreLast updated: 4 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Crayon DataChennai, Republic Of India, IN
    Chennai (40–50% travel to Riyadh).We’re looking for a Customer Success Manager with a strong background in data, analytics, or AI-driven platforms. In this role, you will act as the bridge between e...Show moreLast updated: 4 days ago
    • Promoted
    Strategic Customer Success Lead

    Strategic Customer Success Lead

    CultureMonkeyChennai, Republic Of India, IN
    CultureMonkey is a fast-growing HR Tech SaaS company, helping organizations across 100+ countries build great workplace cultures. We are recognized for our innovative approach, leveraging employee e...Show moreLast updated: 4 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    OnsurityRepublic Of India, IN
    Onsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to hea...Show moreLast updated: 4 days ago
    • Promoted
    Digital Customer Success Manager

    Digital Customer Success Manager

    Persistent SystemsPune, Republic Of India, IN
    We are seeking for Digital Customer Success Manager with hands on Gainsight CS tool, Customer Success.Role : Digital Customer Success Manager. Location : All Persistent Locations.Job Type : Full Time E...Show moreLast updated: 26 days ago
    • Promoted
    Client Success Lead

    Client Success Lead

    OnsurityRepublic Of India, IN
    Onsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to hea...Show moreLast updated: 4 days ago
    • Promoted
    Customer Success Manager

    Customer Success Manager

    Zocketnagpur, maharashtra, in
    Customer Success Manager ( US ).At Zocket, we are pioneering the future of marketing by harnessing the power of Artificial Intelligence to transform how businesses automate and scale their marketin...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Intern

    Customer Success Intern

    Intervue.ioNagpur, IN
    At Intervue, we want to change how the world interviews forever.Intervue is an on-demand tech interview platform that streamlines hiring for engineering roles by outsourcing live interviews with re...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Success Lead - Hyderabad (Remote)

    Customer Success Lead - Hyderabad (Remote)

    BrowserStacknagpur, maharashtra, in
    Remote
    But the base location of the role holder has to be either Hyderabad.Driving customer advocacy, you will assist clients to realize value from BrowserStack’s product portfolio, and help them use our ...Show moreLast updated: 25 days ago
    • Promoted
    Customer Success Leader

    Customer Success Leader

    Client of SolveCubeChennai, Republic Of India, IN
    SolveCube is an award winning AI enabled Talent Solutions Platform for middle and senior level professionals.SolveCube is working with global consulting firms, mid and large enterprises across Asia...Show moreLast updated: 4 days ago
    • Promoted
    Customer Success Lead

    Customer Success Lead

    ZARARepublic Of India, IN
    Being a CEM, the roles and responsibilities are : .To understand, anticipate and satisfy the needs of customer, to have an active presence at the point of sale, and to be responsible for the correct ...Show moreLast updated: 24 days ago
    • Promoted
    Technical Customer Success Lead

    Technical Customer Success Lead

    CanvendorChennai, Republic Of India, IN
    Job Title : Technical Customer Support Lead.Automotive, Mobility and Vehicle insights.Based product based, Data Analysis,. Advanced Excel, JQL, Invoicing, Internal and External documentation, Custom...Show moreLast updated: 30+ days ago
    • Promoted
    Client Success Optimization Lead

    Client Success Optimization Lead

    Media.netRepublic Of India, IN
    As an Associate Manager - Customer Success, you are someone who comes with 2-3 years of Account Management / Business Development / problem solving / hustling experience in a high growth internet star...Show moreLast updated: 4 days ago
    • Promoted
    Cybersecurity Customer Success Lead

    Cybersecurity Customer Success Lead

    CybleRepublic Of India, IN
    We are looking for a dynamic and tech-savvy Customer Success Manager (CSM) with a strong understanding of Threat Intelligence (TI) and cybersecurity domains. The ideal candidate will act as the trus...Show moreLast updated: 4 days ago
    • Promoted
    Client Success Implementation Lead

    Client Success Implementation Lead

    OpenGov Inc.Pune, Republic Of India, IN
    The Field Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless in-person on-site implementation of our solutions.This position req...Show moreLast updated: 4 days ago
    • Promoted
    Senior Client Success Lead

    Senior Client Success Lead

    Moe's ArtRepublic Of India, IN
    We are looking for an experienced Senior Account Manager with a strong background in digital marketing and a deep understanding of content strategy and management across healthcare and pharma secto...Show moreLast updated: 4 days ago
    • Promoted
    Deployment Success Lead

    Deployment Success Lead

    AppZenPune, Republic Of India, IN
    Role : Implementation Success Manager.AppZen is the leader in autonomous spend-to-pay software.Its patented artificial intelligence accurately and efficiently processes information from thousands of...Show moreLast updated: 22 days ago