Sales & Customer Experience Associate
Location : Surat, Gujarat (In-person)
Salary : ₹42,000 – ₹53,000 / month (gross)
Shift : 5-day workweek. Overnight Shift aligned with U.S. hours (start between 6 : 30 PM – 6 : 30 AM IST)
Are you a strong communicator who enjoys building relationships and delivering exceptional customer experiences?
Join Brilliance.com.
What You’ll Do :
- Support clients throughout their buying journey — from inquiry to post-purchase.
- Manage and update customer records in our CRM system.
- Work closely with the sales team to drive revenue and enhance customer retention.
- Deliver exceptional service that reflects the values of a premium brand.
What You Bring :
1+ year experience in a customer-facing role (sales, consulting, or customer service).Fluency in English – both spoken and written – is a non-negotiable requirement.Proficiency with computers and tools like Google Workspace ; CRM experience is a plus.Ability to stay organized, multitask, and prioritize in a fast-paced environment.Why You’ll Love Working With Us :
Job Security – Over 35 years in business and growingCareer Growth – Learn, grow, and advance in the luxury e-commerce industryCompensation & ScheduleSalary : ₹42,000 – ₹53,000 / month (gross)Schedule : 5-day workweek | Overnight shift (aligned with U.S. EST hours)Location : On-site at Office 901-902, Rio Empire, Opp. Pal RTO, Surat