Client Relations Specialist

prachi.sharma02@indiamart.com

About The Role :

Rol e : Exec. / Sr Exec. / Assistant Manager – Inside Sa les

Locatio n : Noida 135 - Head Office

Key Accountabilities :

• Position holder will be an individual contributor.
• Build and manage productive, professional relationships with clients using telephonic and / or video conversations.
• Ensure clients are using and deriving benefit from IndiaMART.
• Ensure products / services in client’s e-catalog are accurately defined.
• Prompt resolution of client complaints.
• Daily 10-12 meaningful telephone / video calls with clients

Qualifications :

• Any graduate with minimum 9 months experience in sales.
• Any MBA graduate with Minimum 6 months of experience in sales
• The essential skills required for the role are active listening, good verbal and written communication, ability to work independently and customer orientation.

Why Join IndiaMART :

Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2Bmarketplace, we are at the forefront of driving innovation and transformation in how businesses buy and sell.

• Week ly Salary : We are India’s first organization to introduce weekly payout of salaries to ensure better financial planning & stabil it y for our employees.
• Attractive I ncentives : Our incentive programs are designed to recognize and reward your hard work, allowing you to earn more as you ach ieve more.
• Accelerated Care er Growth : We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, wit h over 500 success stories.
• Learnin g Culture : Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning & development.