Client Relations Specialist

JOB SUMMARY :

Shift Timing : 6pm -3 : 30 am

Salary Budget : Fresher - 2.55 LPA - 6 LPA

Experienced with more than 6 months of experience in US calling Portfolios

Language Proficiency : Good command over English (spoken).

Experience : Minimum 6 months of BPO exp in International first Party Collections / Healthcare / Sale / Customer Service Voice Process.

Key Responsibilities :

• Handle incoming calls and respond to customer queries in a timely and professional manner.
• Make outbound calls to customers for follow-ups, feedback, or information updates.
• Resolve product / service-related issues effectively, escalating when necessary.
• Maintain a high level of First call resolution.
• Meet daily basic such as time on system.
• Work from Office only

Required Skills & Qualifications :

Interested candidates can share their CVs to 999-998-6984