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Practice Head - Salesforce

Practice Head - Salesforce

Melonleaf ConsultingGurgaon, India
30+ days ago
Job description

Role Summary :

As the Head of Salesforce Practice, you will be responsible for leading the strategic direction, delivery, and growth of our Salesforce services.

You will oversee a team of developers, architects, and consultants, ensure high-quality implementations, and act as a trusted advisor to our clients.

Key Responsibilities :

  • Define and lead the Salesforce strategy and roadmap for the organization
  • Oversee end-to-end Salesforce project delivery, ensuring best practices in design, development, and deployment
  • Provide technical leadership on architecture and complex solutioning
  • Lead pre-sales activities, including proposal building, client presentations, and solution design
  • Build, mentor, and scale a high-performing Salesforce team
  • Stay current with new Salesforce releases, features, and best practices
  • Manage client relationships and act as a senior escalation point
  • Drive quality assurance, compliance, and internal process improvements
  • Collaborate with cross-functional teams including Sales, Marketing, and Product
  • Ensure optimal use of Salesforce licenses, tools, and third-party integrations

Key Requirements :

  • 8+ years of IT experience, with minimum 5+ years of Salesforce leadership
  • Proven experience in leading multiple Salesforce implementation projects
  • Deep expertise in Sales Cloud, Service Cloud, and ideally Marketing / Experience Cloud
  • Experience with Salesforce integrations using REST / SOAP APIs and middleware like MuleSoft
  • Strong knowledge of Salesforce architecture, development (Apex, LWC), and deployment
  • Experience working with global clients in a consulting / delivery environment
  • Excellent communication and stakeholder management skills
  • Salesforce Certifications (System / Application Architect preferred; CTA is a plus)
  • (ref : iimjobs.com)

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