Technical Lead - Salesforce Platform

About the Role :

Were seeking an experienced Salesforce Technical Lead (FSL) to own end-to-end technical delivery across Field Service Lightning, Service Cloud, Sales Cloud, and Data Cloud.

Youll lead a squad of engineers, define scalable architectures, enforce best practices, and ensure high-quality, timely releases for complex, field-serviceheavy programs.

Key Responsibilities :

• Technical Leadership : Lead a cross-functional Salesforce team (developers, admins, QA) across design, build, code reviews, and release.
• Solution Design : Translate business requirements into secure, scalable architectures on FSL / Service Cloud / Sales Cloud / Data Cloud (object model, integrations, data, security).
• Hands-on Development : Build on Lightning, LWC, Aura, Apex (classes, triggers, batch, schedulable, queueable), SOQL / SOSL.
• FSL Specialization : Configure territories, work types, skills, service appointments, dispatch console, optimization policies, mobile flows, offline sync, geolocation.
• Integrations : Design and implement REST / SOAP integrations, external services, platform events; work with middleware (e.g., MuleSoft / Boomi) when required.
• Data & Governance : Own data model, Data Cloud mappings / segments, data migration (Data Loader / API), validation, dedupe, shield, and field-level security.
• Quality & DevOps : Enforce test coverage, static code analysis, performance checks; manage CI / CD (Git, GitHub / Bitbucket, Azure DevOps / Jenkins, Copado / Gearset), environment strategy, and release governance.
• UX & UCD : Apply user-centered design best practices to craft performant, accessible Lightning experiences for dispatchers, field techs, and call-center agents.
• Stakeholder Management : Partner with Product, PMO, and Business to groom backlogs, estimate, plan sprints, and communicate risks / mitigations.
• Supportability : Define runbooks, logging, monitoring, and handover for L2 / L3 support; drive RCA and preventative fixes.

Required Skills :

Nice to Have :

What Youll Bring :

(ref : hirist.tech)