PBX Deployment Engineer

POSITION :

PBX Deployment Engineer

REPORTS TO :

Director of Telephony Implementation

LOCATION : Ahmedabad, Gujarat

PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to :

We’re looking for a Sr. Deployment Engineer to join our team. In this role, you will be a member of the team responsible for deploying voice installations, resources, and processes utilizing innovative technologies to deliver world-class solutions to the hospitality market.

Must have Hosted and On-Prem PBX experience.

The ideal candidate will be a team player who thrives in a fast-paced environment.

The candidate must have a firm grasp of telephony technology and deployment experience in the hospitality industry. The candidate must have a strong customer focus.

The ideal self-starter candidate is driven to innovate with smart, efficient, and highly reliable solutions. The ideal candidate is comfortable working hands-on and leading teams to test, deploy, and integrate new products and services with our customers’ environment.

WHAT YOU WILL DO :

Review the equipment lists to ensure accuracy.

Work with the Project Management Team to schedule implementation and communicate with said PM throughout the project.

Program systems remotely.

Manage all processes as they relates to voice implementation deployments, and hand-off to support.

REQUIRED EDUCATION AND EXPERIENCE :

Industry-leading knowledge of all telephony products, including Mitel, SIP, and E911

Certified on Mitel MiVoice Business

Also knowledge of other applications within the Mitel profolio

Knowledge of Micontact Center, Mitel Border Gateway, and Mitel Standard Linux

Minimum associate degree or 8-10 years of relevant comparable experience

Minimum 5 years of experience in large-scale voice installations in the lodging industry is a plus

Deep and strong network knowledge as it relates to voice (VoIP)

Ability to read and determine PCAPs

Understand BGP Routing, VPN, etc

Knowledge of various virtualization technologies (VMware)

Strong troubleshooting abilities as it relates to programming and network infrustructure

Ability to build and maintain strong customer relations.

PREFERRED QUALIFICATIONS :

Network+, CCENT, CCNA; active or expired

Experience with configuration application in VMWare environment

Experience with LAN Technology

Experience with infrastructure.