POSITION : PBX Deployment Engineer
REPORTS TO : Director of Telephony Implementation
LOCATION : Ahmedabad, Gujarat
PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to :
We’re looking for a Sr. Deployment Engineer to join our team. In this role, you will be a member of the team responsible for deploying voice installations, resources, and processes utilizing innovative technologies to deliver world-class solutions to the hospitality market. Must have Hosted and On-Prem PBX experience.
The ideal candidate will be a team player who thrives in a fast-paced environment. The candidate must have a firm grasp of telephony technology and deployment experience in the hospitality industry. The candidate must have a strong customer focus. The ideal self-starter candidate is driven to innovate with smart, efficient, and highly reliable solutions. The ideal candidate is comfortable working hands-on and leading teams to test, deploy, and integrate new products and services with our customers’ environment.
WHAT YOU WILL DO :
- Review the equipment lists to ensure accuracy.
- Work with the Project Management Team to schedule implementation and communicate with said PM throughout the project.
- Program systems remotely.
- Manage all processes as they relates to voice implementation deployments, and hand-off to support.
REQUIRED EDUCATION AND EXPERIENCE :
Industry-leading knowledge of all telephony products, including Mitel, SIP, and E911Certified on Mitel MiVoice BusinessAlso knowledge of other applications within the Mitel profolioKnowledge of Micontact Center, Mitel Border Gateway, and Mitel Standard LinuxMinimum associate degree or 8-10 years of relevant comparable experienceMinimum 5 years of experience in large-scale voice installations in the lodging industry is a plusDeep and strong network knowledge as it relates to voice (VoIP)Ability to read and determine PCAPsUnderstand BGP Routing, VPN, etcKnowledge of various virtualization technologies (VMware)Strong troubleshooting abilities as it relates to programming and network infrustructureAbility to build and maintain strong customer relations.PREFERRED QUALIFICATIONS :
Network+, CCENT, CCNA; active or expiredExperience with configuration application in VMWare environmentExperience with LAN TechnologyExperience with infrastructure.