Workforce Analyst I (Forecaster)

Description

Join our dynamic Forecasting Team within Workforce Planning as a Workforce Analyst part of a collaborative environment that values strategic thinking and solution-oriented approaches. Advance your career while contributing to key business metrics and data-driven decisions. Utilize your expertise in workforce management platforms and Excel. Engage with business leaders and drive impactful forecasting strategies.

As a Workforce Analyst I on the Forecasting Team within Workforce Planning you forecast volumes handle times and help the business achieve performance standards while maintaining high service levels. You leverage advanced knowledge of workforce management platforms and Excel to support key metrics. You participate in strategy meetings as a subject matter expert for short-term planning. You contribute to career growth and skill development within the team.

Job Responsibilities

• Forecast demand and supply metrics for staffing strategy and execution
• Monitor key business metrics and data trends
• Perform root cause analysis and recommend strategic solutions
• Participate in strategy meetings as a subject matter expert
• Support process improvements and best practice execution
• Ensure accurate data input through internal audits
• Adhere to deadlines for accurate 90-day forecasts
• Collaborate with cross-functional teams
• Present findings and recommendations to stakeholders
• Manage multiple projects and prioritize tasks efficiently
• Maintain accountability for data quality and integrity

Required Qualifications Capabilities and Skills

Preferred Qualifications Capabilities and Skills

Required Experience :

IC

Key Skills

Beauty And Fashion,EMC,Jewellery,Arabic English Translation,Business Analytics

Employment Type : Full-Time

Department / Functional Area : Operations

Experience : years

Vacancy : 1