Salesforce Business Analyst

Work Mode : Work From Office

Experience : 4+ years

About the Role

We are looking for a highly skilled Salesforce Business Analyst to join our team.

The ideal candidate will act as a liaison between business stakeholders and technical teams, ensuring that Salesforce solutions are aligned with organizational goals and processes.

This role requires strong analytical thinking, communication skills, and a solid understanding of the Salesforce platform.

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Translate business needs into Salesforce solutions and configurations.
• Collaborate with cross-functional teams to design and optimize workflows.
• Create detailed documentation, process maps, and user stories.
• Support system testing, UAT, and ensure smooth deployments.
• Monitor system performance and suggest improvements.
• Provide training and support to end-users on Salesforce functionalities.

Required Qualifications

Why Join Us

(ref : iimjobs.com)