Workforce Analyst I

Description

Are you interested in project management and acting as a project lead Our team is a highly-collaborative inclusive environment where we value relationship-building strategic thinking and solution-oriented members.

As a Workforce Analyst on our Change the Bank team within Workforce Planning you will have the opportunity to lead processes and projects. Your role will be crucial in aligning business resources to meet key performance standards all while ensuring we deliver the highest level of service to our customers. We value your contribution and look forward to your strategic input in our team.

Job Responsibilities :

• Manage projects and may be required to act as a project lead
• Provide strategic direction and support of Workforce Planning disciplines including scheduling forecasting and real-time adherence
• Participate in projects and provide subject matter expertise
• Support process improvements and best practice identification through increased level of experience
• Use of tools like Alteryx Tableau and Python
• Understanding of Statistical concepts Probability Hypothesis Testing
• Perform root cause and trending analysis of historical performance to identify areas of opportunity and make strategic recommendations
• Analyze trends Seasonality and Lead efforts to execute changes to optimize service levels and staffing

Required Qualifications Capabilities and Skills :

Preferred Qualifications Capabilities and Skills :

Required Experience :

IC

Key Skills

Beauty And Fashion,EMC,Jewellery,Arabic English Translation,Business Analytics

Employment Type : Full-Time

Department / Functional Area : Operations

Experience : years

Vacancy : 1