Job descriptionResponsible for the overall AR and Trade Finance process entailingDomestic LC & BOE, Cash Applications, Reporting, Credit Notes and Debit NotesDomestic discounting of ~ 300 Crores per YearBOE creation for ~ 1000 Crores per YearExport LC & BOE, Cash Applications, Credit Notes and Debit Notes & FMEA complianceCollection of ~ 1000 Crores per YearImport LC, CAD, Supplier Credit, FOREX RemittancesRaw Material Import of ~ 2,000 Crores per YearStores and Spares Import of ~ 500 Crores per YearCAPEX Import of ~ 4000 Crores per YearManage overall performance of the F&A AR and Trade Finance process by providing strategic and operational leadership for the following JSW businessesSteel and Subsidiaries, Cement, Energy, Infrastructure, PaintsEnsuring effective service delivery, maximum client satisfaction and team managementNegotiate, develop and deliver SLAs and ensure flawless execution of operational processes and procedures by the SSC teamIdentifies causes for non-achievement of SLAs, develop solutions and execute the same.Monitor and report Key Performance Indicators (KPIs) on a timely and accurate basisSupport business in handling the volume increase due to growth expansions, with the assigned team and minimal increase in Head CountDrive continuous improvement through Robotics, re-engineering, lean / six sigma, best practices framework, benchmarking, analytics to assure progressive service levels and lower costsRepresent AR and Trade Finance functions in SSC governance meetings and performance reviewsConduct weekly meetings with stake holders and Create feedback mechanism to ensure no surprisesDevelop strategic & tactical plans to identify, analyze and effectively respond to client needsActively engage with team managers and key managers to ensure customer satisfaction and address their pain pointsAnalyze the market best practices and implement in the assigned process within GBSWork along with Transition team and identify process that can be moved to GBSEnsure process compliance with all business rules and regulatory directives, adherence to all operational process and proceduresAdequate controls through ICFR to evaluate risk and implement mitigation plans.Manage the Statutory audit for the assigned functionsTake overall responsibility for adhering to approved budget for the assigned functions and monitoring of cost and expensesEnsure effective people management and development of the operations team, including : staffing & selection, integration of new staff to teams, promote a learning culture, measure individual and team goals delivery, provide feedback and managing people issues, build a strong team culture,Ensure adherence to all statutory and legal requirements Identify additional scope for shared services based on changing business requirements and priorities of the Group.