Description : About the Role
We are seeking an experienced and meticulous Accounts Receivable (AR) Manager to oversee all aspects of our credit, collections, and cash application processes.
This pivotal role involves managing the AR team, optimizing workflows, minimizing Days Sales Outstanding (DSO), and ensuring accurate revenue recognition.
The ideal candidate possesses strong leadership skills, deep accounting knowledge, and a proven track record of implementing efficient, scalable AR strategies.
Key Responsibilities :
- Lead, mentor, and manage the AR team, including Collectors, Cash Applications Specialists, and Billing Coordinators.
- Conduct performance reviews and foster a culture of accuracy and accountability.
- Develop, document, and implement streamlined AR processes and internal controls to maximize efficiency and reduce manual effort across billing, collections, and cash application.
- Ensure all team members are trained on current policies, systems, and compliance requirements.
- Strategically manage collection efforts, set clear collection goals, and implement proactive strategies to minimize Days Sales Outstanding (DSO) and reduce bad debt exposure.
- Handle escalated customer disputes and complex collections issues, collaborating with Sales and Legal departments to negotiate payment plans and resolve outstanding balances.
- Oversee the customer credit approval process, setting credit limits and payment terms based on financial analysis and risk assessments.
- Prepare and justify recommendations for the bad debt reserve based on aging trends and specific account risks.
- Oversee the accurate and timely reconciliation of the Accounts Receivable ledger to the General Ledger (GL).
- Prepare detailed AR aging reports, cash flow forecasts, and trend analyses for senior management, providing actionable insights into collection performance and risk.
- Ensure the integrity of data within the Enterprise Resource Planning (ERP) system (SAP, Oracle, NetSuite, etc.) related to billing and AR.
- Serve as the primary point of contact for external auditors regarding AR processes, controls, and balances, ensuring compliance with GAAP / IFRS
(ref : iimjobs.com)