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IT Systems Support Specialist (Night Shift Focus)

IT Systems Support Specialist (Night Shift Focus)

PSG Global SolutionsPune, Republic Of India, IN
15 days ago
Job description

We’re looking for a hands-on and proactive IT Support & Infrastructure Specialist to join our growing team! If you love solving IT challenges, enjoy setting up systems from scratch, and want to work in a dynamic global environment — this role is for you.

🚀 What You’ll Do :

  • Be the go-to person for all internal IT queries and troubleshooting.
  • Handle onboarding & exit IT setup — from system configuration to access management.
  • Coordinate closely with our PH and US IT teams to ensure standardized global IT practices .
  • Lead the entire IT setup for new office spaces , including :
  • Internet lease line & VPN installation
  • Hardware / software setup for voice and non-voice operations
  • Network security & infrastructure readiness
  • Manage asset tracking, software installation, and IT compliance.
  • Support IT requirements for developers, operations, and support teams.
  • Ensure smooth IT operations while maintaining security and data integrity.

🧠 What We’re Looking For :

  • Bachelor’s degree in Technology / Engineering ( B.Tech preferred ).
  • 3–6 years of IT support or infrastructure experience, ideally in a BPO or RPO environment .
  • Strong knowledge of network setup (VPN, lease lines, firewalls) and system configuration.
  • Experience in setting up and managing office IT infrastructure from the ground up.
  • Excellent troubleshooting and coordination skills.
  • A team player who can also work independently and take ownership.

    • 🌟 Nice to Have :

  • Experience with collaboration tools like Microsoft 365 or Google Workspace.
  • IT certifications (e.G., CompTIA A+, Microsoft Certified : Azure Administrator Associate).
  • Familiarity with IT security and compliance protocols.

    • 🤝 Why Join Us :

  • Opportunity to build and shape IT operations in a growing organization.
  • Work closely with leadership and global teams.
  • A collaborative and supportive work culture.
  • Real impact and visibility from day one.

    • Job Details & Compensation

  • Location : Pune, India
  • Work Mode : On-site
  • Shift : Night Shift - 6 : 30 PM to 3 : 30 AM IST
  • Salary Range : Competitive as per market standards
  • Experience Required : 4-8 Years
  • Expected Joining : Immediate Joiners Preferred

    • Perks & Benefits

  • Family Health Insurance : Comprehensive coverage for you and your family.
  • Provident Fund (PF) : Structured retirement benefits.
  • Night Shift Allowances (if applicable) : Additional compensation for US hours.
  • Cab Facility : Safe and convenient pick-up / drop for night shifts.
  • Performance-Based Rewards & Recognition : Celebrate achievements regularly.
  • Fun Culture : Monthly and quarterly events to keep the workplace engaging
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    It Support Specialist • Pune, Republic Of India, IN

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