[3 Days Left] Operations Team Lead

Role : Team Lead.

Experience : 3+ Years as Team Lead

Location : Hyderabad

Role and Responsibilities :

• Driving client KPIs
• Stakeholder Management
• Maintaining Attrition & Shrinkage of the team
• Performance Management
• Handling customer complaints and resolving issues that employees are not authorized

to handle on their own

Filling in for absent employees as needed to ensure the smooth operation of the business.

and attention to detail in all tasks.

needed.

thriving in the workplace and satisfied with their job and work environment.

educating customers and employees on promotions or specials. Managing projects as

assigned and organizing teams to assist in these efforts.

Preferred Skills and Requirements :

success.

Critical Competencies :