Immigration Manager

Position Overview

The Immigration Manager role oversees the full spectrum of immigration casework and team management, ensuring high-quality service delivery and compliance with firm standards. The position involves supervising complex and high-value immigration cases, providing strategic legal advice, and ensuring timely completion of reviews and reports. The individual will lead a team of consultants, fostering professional growth, maintaining morale, and ensuring consistent communication across all levels. In addition, the role includes direct client engagement—managing key corporate accounts, overseeing service-level agreements, and driving business development opportunities. A strong focus on compliance, process improvement, and the effective use of technology is essential to maintain accuracy, efficiency, and regulatory adherence across all immigration activities.

Responsibilities Include But Are Not Limited To

Supervisory Tasks

• Reviewing and supervising all aspects of immigration casework, including forms, documents, email correspondence and representation letters
• Supervising the preparation and submission of complex cases, taking the lead where necessary covering high net worth cases, and any complex cases for key accounts and high net worth individuals
• Providing strategic legal advice to colleagues and clients and ensuring dissemination of information across the team
• Taking responsibility for supervising invoicing, credit control, escalating any issues to the Director.
• Setting timetables and completing quarterly reviews for reporting team (to include all consultants) ensuring meetings are completed in a timely manner and reports written up within 3 day.
• Undertaking case reviews in line with schedule in a timely and competent manner
• Completing training assessments for each member of reporting team, managing staff progression, identifying training requirements and monitoring progress during quarterly reviews.
• Ensuring retention of reporting team, identifying any areas requiring improvement, monitoring career progression and general morale within the team
• Induction and training of new staff and mentoring junior consultants
• Holding regular one-on-one discussions team members, to discuss general issues or concerns
• Team Meetings; meets regularly with the team as a group and to review feedback / performance / cases where needed

Client Tasks

Ownership & Communication

Technology and Compliance

Person Specification (E = essential, D = desirable)

About Newland Chase

Newland Chase, a wholly-owned subsidiary of CIBT (www.cibtvisas.com), is an award winning, global immigration service company providing comprehensive immigration and mobility solutions to global companies, national corporations and private clients. As a subsidiary of CIBT, Newland Chase has access to more than 60 offices across 22 countries.

Newland Chase combines unmatched global expertise with deep local knowledge to offer unique mobility solutions that are tailored to exceed our clients' expectations. Our Immigration Advisors come from diverse professional backgrounds and are unified by their passion to deliver knowledgeable, compliant solutions to assist clients with all immigration matters.

Our approach combines a deep understanding of immigration laws and our clients' unique challenges. We leverage more than 40 years of experience, a truly global footprint, and technology solutions to create exceptional solutions within a safe and compliant framework.

We are singularly focused on delivering exceptional results to our clients. Newland Chase is a fast-paced and dynamic business with aggressive plans for growth. We seek talent that will embrace the company's aspirations to drive growth and shape the future of our business.

Why Newland Chase

Our Values

Our Values emphasize the following 6 key areas :

Skills Required

Compliance Audits, Business Development