Program Manager

Job Title : Program Manager

Education : B.Tech

Experience : 10+ Years

Location : Chennai

About the Role : We are looking for smart, empathetic and driven leaders who have a passion for building nurturing relationships with customers and helping them thrive and achieve their full potential while leveraging platform capabilities.

Roles & Responsibilities :

• Develop and maintain healthy relationships with critical customer contacts.
• Understand customers’ business challenges and support them through the company's offerings.
• Help customers adopt the offerings of the company and be the customer advocate.
• Create value for customers by ensuring they clearly define business outcomes and then build a “success plan” with the appropriately identified objectives, stakeholders, milestones, risks and metrics needed to achieve them.
• Maintain a data driven approach to problem solving, client engagement and technical project delivery.
• Stay informed with market perspective and client’s feedback to contribute in defining the product roadmap.
• Engage with stakeholders in the client organization to produce research outcomes and impact metrics.
• Develop and steer brand building activities using client stories to strengthen the company’s position in the market.

Requirements :