Datwyler IT Services is the IT wing of the Datwyler Group. We work alongside the Datwyler group companies and Business units to ensure Datwyler has an IT strategy that allows us to transform our Information infrastructure to keep abreast with the digital needs of our group companies. With about 150 specialists at 11 locations we are dedicated to Datwylers success in its digitalisation roadmap. With an aim to get top-notch in our delivery we believe in continuous improvement and becoming a trusted partner to our group companies. Our internal consultants ensure customer-orientation and committed assistance in their everyday work life.
Job Purpose
We are seeking a SAP Sales (SD) Business Analyst who will act as an intermediary between sales distribution customer service stakeholders and technical teams. This position is responsible for analyzing sales and distribution processes gathering requirements and translating them into SAP SD solutions.
The role involves understanding sales business needs order-to-cash processes pricing strategies and customer management requirements ensuring SAP SD implementations are aligned with company objectives. The candidate should have both business knowledge and SAP technical expertise and will assist Datwyler in troubleshooting complex issues and implementing system enhancements to meet changing business requirements.
Main Tasks & Responsibilities
System Design & Implementation
Collaborate with colleagues and business stakeholders to assess sales processes and translate business requirements into effective technical SAP solutions.
Design configure and implement SAP Sales and Distribution modules across diverse business units and countries with expertise in configuring enterprise structure sales documents pricing item categories credit management and related functionalities.
Develop and maintain comprehensive system documentation including functional specifications test scripts and user manuals.
Support system upgrades and patches ensuring minimal disruption to business operations.
System Integration & Technical Support
Configure and manage integration points between SAP SD and FI / CO MM PP as well as external systems such as CRM EDI and e-commerce platforms.
Establish and optimize interfaces for electronic data interchange (EDI) including IDOC configuration and monitoring.
Diagnose and resolve system issues by analyzing root causes and implementing sustainable solutions.
Facilitate mass data maintenance activities utilizing LSMW batch input and standard SAP tools.
User Support & Knowledge Transfer
Deliver expert support for complex SAP SD transactions and address escalated technical issues effectively.
Develop technical training materials and provide system configuration training to junior team members.
Prepare and update system user guides configuration documentation and troubleshooting procedures.
Liaise with external consultants and vendors on specialized projects when necessary.
Strategic Initiatives
Contribute to S / 4HANA implementations and support the successful and timely delivery of projects.
Assist with integration initiatives involving other systems and applications.
Participate in cross-functional projects that influence customer service processes.
Skills & Technical Competences & Behaviors
Preferred qualifications :
SAP certification in Sales and Distribution
Experience with S / 4HANA Sales and advanced SD features
Knowledge of Fiori apps and GUI customization
Bachelors in IT Computer Science Business Informatics or related field
Experience with S / 4HANA Sales and advanced SD features
Knowledge of Fiori apps and GUI customization
Bachelors in IT Computer Science Business Informatics or related field
KPIs
User satisfaction surveys (Key and End Users)
SLA compliance for incident resolution
Contribution to SAP S / 4HANA program milestones
We Offer a Diverse and Global Working Environment
As a globally operating company Datwyler offers a broad spectrum of job profiles and career opportunities. We offer ambitious individuals who approach their task with dedication and enthusiasm the right environment to excel and grow. This gives every employee the opportunity to influence the way we work. At Datwyler we enable our employees to bring their talent to a global context and grow it steadily over time. Our employees are therefore at the very heart of Datwyler we interact with respect trust and loyalty. Mutual consideration and appreciation are key.
Required Experience :
IC
Key Skills
Collection And Recovery,CMA,Ftp,Biology,Accident Investigation
Employment Type : Full Time
Experience : years
Vacancy : 1
Sap Sd • Pune, Maharashtra, India