Technical Associate – Product Support

Technical Associate – Product Support

Job Description :

• Helping customers solve technical issues with Zeta Interactive Product Applications.
• Answering questions from customers about the features and capabilities of our Zeta Application products.
• Developing customer-facing documentation on using certain features on needed basis.
• Communicating customer needs and wishes to our development and engineering staff.

Shift Timings : Night Shift (EST & PST)

Education : (2023, 2024 Pass outs)

Must have Skills :

Functional Skills and Experiences

Technical Skills (Basics) :

Good To Have :

Personal Qualities :

Company Summary

Zeta Global is a data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity / Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm