Network Support Engineer-L2 | Bangalore

Job Title :

Network Support Engineer

Location : Bangalore

Experience : 10+ Years

Employment Type : Full-time

Role Overview :

The Network Support Engineer will be responsible for providing advanced technical support for enterprise network infrastructure, including SD-WAN, WLAN, routing, switching, and firewall environments. The role involves monitoring, troubleshooting, and maintaining network systems to ensure optimal performance, security, and reliability across global operations.

Key Responsibilities :

• Provide Level 1 / Level 2 support for enterprise network infrastructure (LAN / WAN / WLAN / Firewall)
• Troubleshoot and resolve incidents related to SD-WAN, routing, switching, and wireless networks
• Monitor and manage network performance, ensuring high availability and minimal downtime
• Configure and maintain Cisco network devices –

Catalyst Center, LAN Switches (Access / Core), Wireless Controllers, Access Points

Cisco ASA

and

FortiGate Firewalls , ensuring secure network access and connectivity

Cisco ISE

for authentication, authorization, and accounting (AAA) policies

FortiAnalyzer

and

FortiManager

for centralized monitoring, reporting, and policy management

Technical Skills Required :

SD-WAN, WLAN, Routing, Switching, and Firewalls

RIP, OSPF, and SD-WAN protocols

Cisco Catalyst Center, Cisco LAN Switches, Cisco Wireless Controllers, and Access Points

Cisco ASA

and

Cisco ISE

for network security

Fortinet products

FortiGate Firewall, FortiAnalyzer, FortiManager

Qualifications :