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Dreamcast - Client Success Manager
DreamcastBangalore, India30+ days ago
Job descriptionLead and manage the event technology team, driving performance and motivation Oversee planning and execution of tech setups for client events Act as the primary point of contact for clients throughout the event lifecycle Coordinate with internal teams and stakeholders to ensure timely and smooth event delivery Manage technical elements such as AV equipment, streaming platforms, and registration systems Troubleshoot technical issues during events to ensure seamless execution Analyze event data and generate actionable insights for continuous improvement Develop SOPs and processes to improve operational efficiency Maintain and manage relationships with vendors and service providers Plan, manage, and track event budgets for cost-effectiveness Conduct post-event debriefs and implement feedback-driven improvements Mentor and train team members in tech operations and client service Stay up to date with industry trends and innovations in event technology 4-6 years of experience in event management, preferably in a tech-focused or client-facing role Strong leadership and team management skills Excellent communication and client handling skills Solid understanding of AV systems and event technology
Job Description :
- Dreamcast is a leading provider of innovative event technology solutions, focused on transforming client and attendee experiences through advanced technology, data analytics, and top-tier service.
- We are a team that values creativity, teamwork, and a strong client-first mindset.
- We are looking for a skilled Client Success Manager to lead our event technology team and manage end-to-end client engagement for tech-driven event setups.
- This role is ideal for someone who combines technical understanding, leadership experience, and a passion for delivering exceptional client service.
Roles and Responsibilities :
(ref : iimjobs.com)
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Client Manager • Bangalore, India
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