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Customer Success Consultant

Customer Success Consultant

ConfidentialBengaluru / Bangalore
20 days ago
Job description

Key Deliverables

  • Manage Safetrax implementation and support for clients and fleet partners
  • Ensure prompt resolution of client queries and service requests
  • Own account growth strategy and relationship development
  • Identify and implement automation to enhance client experience

Role Responsibilities

  • Act as primary liaison between clients and internal teams
  • Respond to customer queries and communicate value propositions
  • Support project planning and resource alignment
  • Apply consulting mindset to deliver tailored solutions
  • Skills Required

    Service Management, Relationship Management, Account Management, Automation, Ms Office

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    Consultant • Bengaluru / Bangalore

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