Key Deliverables
- Manage Safetrax implementation and support for clients and fleet partners
- Ensure prompt resolution of client queries and service requests
- Own account growth strategy and relationship development
- Identify and implement automation to enhance client experience
Role Responsibilities
Act as primary liaison between clients and internal teamsRespond to customer queries and communicate value propositionsSupport project planning and resource alignmentApply consulting mindset to deliver tailored solutionsSkills Required
Service Management, Relationship Management, Account Management, Automation, Ms Office