Machine installation and attending breakdown calls.
Diagnose and resolve technical problems reported by the customers.
Thorough product knowledge and issue escalation.
Remote assistance software / hardware updates and Quality assurance
Strive to exceed customer expectation and resolving the issues in real time.
Gather feedback on product performance customer experience and providing insights on product improvement to relevant teams.
Key Skills
MobileIron,Robotics,Field Service,Mechanical Knowledge,Sonography,IP Networking,Schematics,Mechanical Engineering,Medical Imaging,Human Resources,Programmable Logic Controllers,Troubleshooting
Employment Type : Full Time
Experience : years
Vacancy : 1
Field Service Engineer • Kolkata, West Bengal, India