ChatGPT Enterprise Operations - Vice President - Cloud & Infrastructure Engineering

Morgan Stanley

ChatGPT Enterprise Operations - Vice President - Cloud & Infrastructure Engineering

Profile Description

We're seeking someone to join our team as Vice President, who will be a skilled ChatGPT Enterprise Operations Engineer.

Enterprise_Technology

Enterprise Technology & Services (ETS) delivers shared technology services for Morgan Stanley supporting all business applications and end users. ETS provides capabilities for all stages of Morgan Stanley's software development lifecycle, enabling productive coding, functional and integration testing, application releases, and ongoing monitoring and support for over 3,000 production applications. ETS also delivers all workplace technologies (desktop, mobile, voice, video, productivity, intranet / internet) in integrated configurations that boost the personal productivity of employees. Application and end user functions are delivered on a scalable, secure, and reliable infrastructure composed of seamlessly integrated datacenter, network, compute, cloud, storage, and database functions.

Workforce Technology & Services

Workforce Technology & Services Provides the Firm's workforce with the technology, services and capabilities required to meet the needs of colleagues, partners and clients

Cloud & Infrastructure Engineering

This is Vice President position that manages and optimizes technical infrastructure and ensures the seamless operation of IT systems to support business needs effectively.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

At Morgan Stanley India, we support the Firm's global businesses, with critical presence across Institutional Securities, Wealth Management, and Investment management, as well as in the Firm's infrastructure functions of Technology, Operations, Finance, Risk Management, Legal and Corporate & Enterprise Services. Morgan Stanley has been rooted in India since 1993, with campuses in both Mumbai and Bengaluru. We empower our multi-faceted and talented teams to advance their careers and make a global impact on the business. For those who show passion and grit in their work, there's ample opportunity to move across the businesses for those who show passion and grit in their work.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...

What you'll do in the role :

The WTS Messaging and Conferencing team seeks an Infrastructure Engineer who will enhance, integrate, automate and support the Messaging platforms operated by the firm.

The candidate will be expected to provide daily operational support, engineering and design of new and custom solutions for Morgan Stanley's' Messaging squad.

This role involves infrastructure support skills, ensuring all products we support are operational and stable. The role will provide opportunities to learn a broad range of technologies such as Zoom, Cisco Webex software, Cisco Video endpoints, and work closely with vendors to drive the direction of the technology. A candidate with working exposure and existing experience with these technologies will be at an advantage.

This environment is extremely important and considered by the business as crit zero", not only to the end users but also to the application development groups who use the platforms. Because of this, suitable candidates will need strong technical and interpersonal skills.

Responsibilities :

• System management and upkeep of the production environment
• Representing and managing the system with control functions such as internal audit, legal, security teams
• Problem diagnosis, troubleshooting, escalation and notification.
• Ability to convey procedures for operational support of the system, provide training to other groups to share expertise
• Run book documentation - inventories, problem resolution processes, documentation.
• Testing of server upgrades and patch deployment
• PowerShell software development to drive archiving, provisioning, reporting and productivity improvements in communications technologies (chat messaging and meetings / unified communications)
• Update and maintain existing scripts and toolset
• Successful navigation of code and security reviews
• Ability to interface with scripting stakeholders to drive improvements, fixes
• Understanding of design and implementation of communications technology infrastructure, to drive efficient design of software interfaces to those platforms
• Ability to work with developers and operational engineers to successfully implement / rollout and debug solutions

What you'll bring to the role :

Required Technical skills

Desired Skills :

WHAT YOU CAN EXPECT FROM MORGAN STANLEY :

We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https : / / www.morganstanley.com / about-us / global-offices into your browser.

Morgan Stanley is an equal opportunities employer. We work to provide a supportive and inclusive environment where all individuals can maximize their full potential. Our skilled and creative workforce is comprised of individuals drawn from a broad cross section of the global communities in which we operate and who reflect a variety of backgrounds, talents, perspectives, and experiences. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing, and advancing individuals based on their skills and talents.