Director Product Marketing-Cyber and Application Security

Responsibilities

• Help establish HCL Software as a top ISV brand for Customerl Experience platforms by engaging with customers, partners, analysts, industry experts, and other influencers in the CX platform markets.
• Drive strategic clarity for the CX product differentiation through an outside-in analysis of market, competitive, customer, and technological forces on what's needed.
• Create well-defined major release roadmaps with WOWs working with CX Solutions stakeholders. Do outside-in roadmap and feature validation and align requirements, where necessary, to the HCL Software Product Principals.
• Work with Development, Customers, and Partners to ensure that the right features get built in a timely manner with 1) excellent product quality, 2) ease of upgrading and adoption, 3) that delight; 4) and create stickiness.
• Ensure major release launch readiness by working with Marketing to create an impactful market message, rationalize pricing & packaging, and work with influencers (social, analyst and media) to get favorable mentions.
• Work closely with Sales, Support, and Services teams to ensure customer success with our products, including ensuring timely launch readiness in terms of Fulfilment & Enablement for sellers, BPs, and GSI partners.
• Measure on-going adoption, and unblock barriers to upgrades, where necessary. Also, lead the design and execution of cross-functional adoption activities if required.
• Enable product specialists, CSMs, and Client directors to win on both renewals and net new deals, specifically, support them with technical product knowledge, and competitive insight.
• Work with your CRM, and operations teams to ensure seamless product fulfillment and design of license enforcement, where necessary.
• Continuously improve your skills and knowledge to drive optimal results with sales and the channel. Learn new technical and PM domain skills that allow managing your product more effectively.
• Working a cross-functional team, define the industry analyst strategy for CX and ensure successful leadership position in tier 1 vendor reports. Engage with tier 2 vendors to support GTM efforts.
• Lead & Align the efforts of the other team members in the PM team to deliver effective releases one after the other

3-month Goals

Qualities

Experience

Skills : sales,cx,customer,product marketing

Skills Required

Ml, Sales, Ai, Development