Client relationship management : Strong interpersonal skills to build and maintain high trust and long term relationship with clients
Communication : Excellent verbal and communication skills for conveying complex financial concepts clearly
Sales and Negotiation Skills : Proven track record in sales, with the ability to meet and exceed targets.
Financial Acumen : In-depth understanding of banking products, services, and financial markets. Ability to analyse financial statements and provide sound financial advice.
Problem-Solving Abilities : Strong analytical and problem-solving skills to address needs and challenges.
Key Responsibilities :
- Provide financial solutions to the Burgundy customers while maintaining high service standards
- Maintain complete customer profile including the risk profile, demographics and assets in the bank
- Enrich relationships and garner higher wallet share through customer engagement activities
- Deepen the existing relationships by cross selling the Banks products and services / third party investment products
- Identify potential customers who can be sold tailored products to enhance product penetration
- Acquire new customers by converting referral leads
- Achieve targets as assigned by the organization on a monthly basis
- Record and track all engagement activities through the CRM system
- Comply with KYC / SEBI rules, regulations, and legislation governing the Bank
Qualifications :
Optimal qualification for success on the job is :
Graduation / Post graduation from a recognized instituteAMFI and NCFM certifications6-10 years managing High Net worth clientsRole Proficiencies :
For successful execution of the job, the candidate should possess the following :
Knowledge of banking products and servicesAbility to manage complex client situationsGood communication (both verbal and written) skill in both English and the local languageAbility to multitask, adaptive and responsive towards evolving customer and organization asks.Good networking and relationship building skills.Skills Required
ncfm certified , amfi certified , Banking Products